# Jessica Alexander

Jessica Alexander is a remote worker on Himalayas, Marketing Administrator at TSR Concrete Coatings, based in United States.

Source: https://himalayas.app/@jessicaalexander

```text
Hard-working healthcare and customer service professional experienced in patient care and administrative support.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Patient Care Coordinator, Patient Care Coordinator, Medical Receptionist, Administrative Assistant, Marketing Operations Administrator, Nursing Assistant, Telemarketer, Medical Esthetician, Care Coordinator, Healthcare Coordinator, Patient Engagement Coordinator, Patient Access Coordinator, Ambulatory Care Coordinator, Customer Service |
| Skills | Customer Service, Clerical, Telemarketing, Waxing, Certified Nursing Assistant, Receptionist, Medical Scheduling, Payroll Support, Phone Communication, Scheduling, Patient Registration, CPR |

## What I'm looking for

```text
I am looking for a stable role in a reputable organization where I can provide patient-centered care and reliable administrative support, with opportunities to grow.
```

## About

```text
I am a dedicated healthcare and customer-service professional with experience as a certified nursing assistant and in multiple administrative roles, including patient care coordination, medical scheduling, reception, and marketing administration. I have a proven record of answering phones, scheduling appointments, handling payments, payroll support, filing, scanning and resolving customer concerns across healthcare and service businesses.

I hold a License in Esthetician and CPR certification, and bring hands-on patient care experience alongside clerical and telemarketing skills. I seek to contribute reliability, strong interpersonal skills, and operational support to a reputable, growth-oriented organization.
```

## Experience

### Marketing Administrator (current)

TSR Concrete Coatings. Apr 2023 - Present

```text
Manage customer outreach, answer phones, set appointments and coordinate with sales reps to convert leads and support installer scheduling; handle payments and customer complaint resolution.
```

Skills: Payment-Processing, Customer-Service, Lead-Generation, Scheduling, Phone-Communication, Sales-Support

### Patient Care / Customer Services (current)

Hulsebus Gehlsen Chiropractic. Aug 2022 - Present

```text
Provide front-desk support by answering phones, scheduling appointments and processing payments to ensure smooth patient flow and positive patient experience.
```

Skills: Customer-Service, Medical-Scheduling, Phone-Communication, Patient-Intake, Clerical

### Marketing Administrator

TSR Concrete Coatings. May 2020 - Jul 2021

```text
Handled inbound/outbound calls, generated and followed up on leads, managed payroll, scheduled appointments and installers, and resolved customer issues to support operations.
```

Skills: Payment-Processing, Lead-Generation, Payroll-Support, Scheduling

### Patient Care Coordinator

Physicians Immediate Care. Dec 2019 - Mar 2020

```text
Registered patients, collected insurance and copays, managed billing follow-ups, and performed filing/scanning/faxing to support clinical operations.
```

Skills: Patient-Registration, Insurance-Verification

### Receptionist

Pearl Pavilion. Oct 2018 - Jan 2019

```text
Managed phone and email communications, processed faxes/scans to healthcare providers, and handled resident payments and allowances.
```

Skills: Reception, Phone-Communication, Email-Communication, Resident-Funds-Management, Clerical

### Certified Nursing Assistant

Department of Rehabilitation Services. Aug 2017 - Sep 2018

```text
Provided daily living support including bathing, dressing, medication box preparation, meal prep and general client care to maintain wellbeing and independence.
```

Skills: Patient-Care, Medication-Assistance, Hygiene-Assistance, Cleaning

### Certified Nursing Assistant

Pearl Pavilion. Aug 2016 - Jul 2017

```text
Assisted residents with activities of daily living including toileting, feeding, dressing and mobility to ensure safety and comfort.
```

Skills: Patient-Feeding, Toileting, Mobility, Resident-Care

### Telemarketer

HCI Get A Pro Roofing Company. Mar 2016 - Jun 2016

```text
Conducted cold calls to prospective customers to promote sales initiatives and promotional opportunities, generating leads for roofing services.
```

Skills: Cold-Calling, Lead-Generation, Sales-Outreach

### Certified Nursing Assistant

Peak Healthcare Services. Apr 2014 - Dec 2015

```text
Delivered comprehensive client care including feeding, bathing, toileting, dressing, cooking, cleaning and transport to appointments and errands.
```

Skills: Patient-Care, Housekeeping

## Education

### Tricoci University of Beauty Culture - Rockford

License in Esthetician, Esthetics. 2021 - 2022

```text
Completed an Esthetician license program at Tricoci University of Beauty Culture in Rockford from August 2021 to April 2022.
```

### Aquin Catholic High School

High school or equivalent, General Education. 1999 - 2003

```text
Completed high school (General Education) at Aquin Catholic High School from August 1999 to May 2003.
```

## Tech stack

- Gmail

To contact Jessica, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Bailee Fields](https://himalayas.app/@baileefields): Front Desk/Scheduling Coordinator, River City Imaging
- [Sara Islas](https://himalayas.app/@saraislas): Patient Care Coordinator, Marketplace Physical Therapy
- [Zaria Crawford](https://himalayas.app/@zariacrawford): Patient Coordinator, Athletico
- [Carri Patraca](https://himalayas.app/@carripatraca): Patient Access Specialist, Crossroads Treatment Center
- [Sara Vanasse](https://himalayas.app/@saravanasse): Patient Care Coordinator, Midwest Dental Smile Brands
- [Alexis Ricard](https://himalayas.app/@alexisricard): Patient Care Coordinator, Collier Urgent Care
- [Arlette Ramos](https://himalayas.app/@arletteramos): Receptionist, Eloisa’s Pups Grooming Salon
- [Aayana Cuffie](https://himalayas.app/@aayanacuffie): Patient Care Coordinator, All American Homecare
- [Raven Battle](https://himalayas.app/@ravenbattle): Customer Service Representative, TRU Healthcare
- [Julie Matek](https://himalayas.app/@juliematek): Patient Care Coordinator, PT Plus Management