# Jenna Delvescovo

Jenna Delvescovo is a remote worker on Himalayas, BDC Agent at INFINITI, based in United States.

Source: https://himalayas.app/@jennadelvescovo

```text
BDC Agent at INFINITI who handles customer inquiries and follow-up to help convert leads into confirmed appointments.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | BDC Agent, Customer Service, Automotive Sales Consultant |
| Skills | Business Development Center (BDC), Lead Follow Up, Appointment Scheduling, Customer Service, Automotive Services, Dealership Operations, Animal Handling, Animal Care, Pet Care, Inventory Management, Cash Handling, Google Docs, Google Sheets, Computer Literacy, Driving |

## About

```text
At INFINITI, I serve as a first point of contact for potential customers, handling calls, online inquiries, and follow-up communication. I work with the sales team to support showroom traffic and monthly sales goals by turning leads into confirmed appointments.

Previously, I supported daily operations as Assistant Manager at Patio and helped customers in cashier and service roles. At Melrose Park Animal Hospital, I scheduled appointments, maintained patient records, and coordinated communication between clients and the veterinary team.
```

## Experience

### BDC Agent (current)

INFINITI. Mar 2025 - Present

```text
Serves as the first point of contact between the dealership and potential customers, handling inbound and outbound calls, online inquiries, and follow-up communication. Works closely with the sales team to maximize showroom traffic and contribute to monthly sales goals.
```

Skills: Communication-Skills, Customer-Service, Lead-Management, Sales-Support, CRM

### Veterinary Receptionist

Melrose Park Animal Hospital. Oct 2024 - Mar 2025

```text
Provided exceptional customer service to clients and their pets, managing phone calls, scheduling appointments, and maintaining accurate records. Coordinated communication between veterinarians, clients, and technicians, and processed payments.
```

Skills: Customer-Service, Communication-Skills, Appointment-Scheduling, Record-keeping, Billing, Multitasking

### Assistant Manager

Patio. Apr 2021 - Sep 2024

```text
Assisted in the management of daily operations, ensuring smooth and efficient workflow. Assumed managerial responsibilities in the absence of the manager and conducted regular inventory checks.
```

Skills: Operations-Management, Inventory-Management, Customer-Service, Cash-Handling, Leadership

### Cashier

Dave's Hot Chicken. Aug 2023 - Apr 2024

```text
Managed drive-through, inside, and online orders, ensuring orders were made correctly and delivered to the right customers. Provided exceptional customer service and assisted in training new cashiers.
```

Skills: Customer-Service, Cash-Handling, Order-Management, Training, Multitasking

### Laundry

BRIA Health Services. Aug 2023 - Dec 2023

```text
Followed a schedule for collecting residents' clothing, washing, drying, and sorting items, ensuring they were returned to the correct residents.
```

Skills: Attention-To-Detail, Organization, Time-Management

### Advisor

Delta Sonic Car Wash and Detail. Apr 2023 - Dec 2023

```text
Responsible for helping customers choose the best wash, charging the correct amount, power washing, programming, and drying cars to ensure quality before departure.
```

Skills: Customer-Service, Cash-Handling, Car-Wash-Operations, Attention-To-Detail

### Cashier/Customer Service

Al Piemonte Nissan. Mar 2021 - Aug 2021

```text
Handled customer paperwork, processed payments, took down payments, made receipts, filed paperwork, and directed phone calls to appropriate staff.
```

Skills: Customer-Service, Cash-Handling, Data-Entry, Filing, Communication-Skills

## Education

### Walther Christian Academy

High School Diploma, General Studies. 2018 - 2022

```text
Completed high school education at Walther Christian Academy from 2018 to 2022.
```

## Tech stack

- Google Docs
- Google Sheets

To contact Jenna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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