# Jeff User

Jeff User is a remote worker on Himalayas, Program & Project Management Specialist at Accenture Philippines, based in Philippines.

Source: https://himalayas.app/@jeffuser12

```text
Project manager at Accenture who built a centralized PMO dashboard for cross-market delivery visibility.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 80k+ PHP |
| Job categories | Project Manager, Operations Manager, Program Manager, Project Management Specialist |
| Skills | Project Management, Operations Management, Program Management, Operational Planning, Project Delivery, Resource Allocation, PMO Reporting, Dashboard Development, SOP Development, Workflow Development, KPI Monitoring, SLA Monitoring, Risk Management, Issue Management, Stakeholder Coordination |

## About

```text
At Accenture Philippines, I supported delivery for a global social media platform client by coordinating resources, reporting, and cross-functional activities. I designed and implemented a centralized PMO dashboard in Google Sheets to show task ownership, deadlines, status, and progress across teams and markets.

At Groove Studios, I designed standardized operating procedures and configured a centralized project management system in ClickUp. This work established clearer workflows, documentation, and task visibility for day-to-day operations.

At Kantar Philippines, I provided operational oversight for client projects, including planning, resource coordination, financial oversight, and continuous improvement. Earlier, I designed automation tools, managed data quality and delivery processes, and supported operational work at Nielsen Philippines, AGB-Nielsen Philippines, and BDO Unibank - Head Office.
```

## Experience

### Program & Project Management Specialist

[Accenture Philippines](https://himalayas.app/companies/accenture). Jan 2025 - Jan 2026

```text
Supported operational delivery for a global social media platform client, coordinating reporting, resources, and cross-functional activities. Managed resource movements, prepared business reviews, and established data governance through Salesforce audits.
```

Skills: Project-Management, Operations-Management, Reporting, Salesforce, Google-Sheets, Data-Governance, Stakeholder-Coordination, Project-Dashboards

### Project Manager

Groove Studios. Jan 2025 - Dec 2025

```text
Designed and implemented standardized operating procedures to establish consistent operations. Mapped workflows, developed process documentation, and configured a centralized project management system in ClickUp.
```

Skills: SOP-Development, Process-Improvement, ClickUp, Workflow-Mapping, Documentation, Project-Management

### Associate Manager - Project Management

[Kantar Philippines](https://himalayas.app/companies/kantar). Jan 2023 - Dec 2024

```text
Provided operational oversight for offshore client projects, coordinating local delivery teams. Managed project planning, resource coordination, financial oversight, and led continuous improvement efforts.
```

Skills: Project-Management, Resource-Coordination, Financial-Oversight, Risk-Management, Continuous-Improvement, Stakeholder-Management

### Associate Manager - Global Delivery Team

[Kantar Philippines](https://himalayas.app/companies/kantar). Jan 2019 - Dec 2023

```text
Led delivery teams supporting Kantar Philippines' largest client, a major telecommunications account, and later the New Zealand market. Provided direction, mentored team members, and implemented automation tools to improve efficiency.
```

Skills: Team-Leadership, Mentorship, Automation, Process-Improvement, Documentation, Training, Operational-Efficiency

### Senior Executive - Global Delivery Team

[Kantar Philippines](https://himalayas.app/companies/kantar). Jan 2016 - Dec 2019

```text
Managed end-to-end data processing and quality assurance activities, ensuring deliverables met quality standards. Monitored operational quality through data validation and KPI reporting, and developed automation tools.
```

Skills: Data-Processing, Quality-Assurance, KPI-Reporting, Data-Validation, Automation, Process-Improvement

### Operations Officer - Consumer Insights

[Nielsen Philippines](https://himalayas.app/companies/the-nielsen-company). Jan 2014 - Dec 2016

```text
Managed day-to-day operational delivery of assigned services, ensuring timely and accurate outputs. Monitored service delivery and provided recommendations to improve operational efficiency.
```

Skills: Operations-Management, SLA-Compliance, Quality-Assurance, Process-Improvement, Reporting

### Operations Officer - TV Data Analyst

AGB-Nielsen Philippines. Jan 2009 - Dec 2014

```text
Analyzed and validated television broadcast data from free-to-air and pay-TV channels. Reviewed audio/video copies of programs and advertisements to ensure accurate records, and performed quality control.
```

Skills: Data-Analysis, Quality-Control, Data-Validation, Reconciliations, Attention-To-Detail

### Field IT

BDO Unibank - Head Office. Jan 2007 - Dec 2008

```text
Served as Head Office field IT representative during branch conversions and renovations. Coordinated protection and restoration of IT infrastructure, performed troubleshooting, and ensured operational readiness.
```

Skills: IT-Support, Troubleshooting, Infrastructure-Management, Coordination, Technical-Support

## Education

### Mariano Marcos State University

Bachelor of Science, Computer Engineering. 2001 - 2006

```text
Bachelor of Science in Computer Engineering from Mariano Marcos State University from 2001 to 2006.
```

## Tech stack

- Salesforce
- Google Workspace
- ClickUp
- Google Sheets
- Microsoft Excel

To contact Jeff, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Julian Victor Conda](https://himalayas.app/@julianvictorconda): Client/Delivery Partner, TCS (Tata Consultancy Services)
- [Benjamin Marius Varela](https://himalayas.app/@benjaminmariusvarela): Operations Specialist, iSupport Worldwide
- [rosalie roxas](https://himalayas.app/@rosalieroxas): Senior Project Manager, Independent Consultant
- [Sean Ortigoza](https://himalayas.app/@seanortigoza): Senior Project Manager, RCG Global Services Inc
- [Reexa Villareyes](https://himalayas.app/@reexavillareyes): Project & Operations Manager, Next Spike
- [Angel Daylo](https://himalayas.app/@angeldaylo): Delivery Manager, Metrobank
- [Philip Jerico Vargas](https://himalayas.app/@philipjericovargas): Internal Project Manager, Horizon Gateway Corp.
- [April User](https://himalayas.app/@apriluser5): Workplace Delivery Sr. Analyst, Accenture Inc.
- [Andrian Fortuno](https://himalayas.app/@andrianfortuno): Project Manager, Stratpoint Global Outsourcing
- [Alexandra Hongayo](https://himalayas.app/@alexandrahongayo): Carrier Project Manager, Comcast