# Jeff Beeching

Jeff Beeching is a remote worker on Himalayas, A/V Production Specialist at Chattanooga Lookouts, based in United States.

Source: https://himalayas.app/@jeffbeeching

```text
IT operations leader at Verida, Inc. who supported 1,200+ users and maintained 99%+ system reliability.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | IT Operations, Help Desk Manager, IT Support Specialist, Epic Implementation Specialist, AV Production |
| Skills | IT Operations, Helpdesk operations, Tier 1 2 Support, Incident Management, Ticket Triage, Ticket Escalation, IAM, User Provisioning, Onboarding And Offboarding, End User Device Deployments, Device Imaging, Remote Configuration, Asset Tracking and Inventory Management, Epic EHR Implementation, HIPAA compliance |
| LinkedIn | https://linkedin.com/in/jeffrey-beeching-65588b2 |

## About

```text
At Medix, Inc., I deployed and upgraded workstations, laptops, printers, and medical devices for an Epic EHR rollout. I also managed endpoint inventory and configuration testing to support a HIPAA-compliant transition.

At Verida, Inc., I directed daily help desk operations for a 1,200+ user environment, maintaining 99%+ system reliability. I managed user access through Okta and Active Directory and administered Microsoft 365, Zendesk, TalkDesk, and ShoreTel.

I introduced standardized imaging and remote configuration protocols that cut average device setup time. I also mentored support specialists through training, performance coaching, and annual evaluations.

At Chattanooga Lookouts, I operate live video, audio, and graphics systems for broadcasts and in-game experiences, troubleshooting technical issues in real time.
```

## Experience

### A/V Production Specialist (current)

Chattanooga Lookouts. Feb 2026 - Present

```text
Operate live video, audio, and graphics systems (including Chyron) for broadcasts and in-game experiences, troubleshooting technical issues in real time.
```

Skills: Live-Video-Production, Audio-Systems, Graphic-Systems, ChyronHego, Troubleshooting

### Epic Implementation Specialist

Medix, Inc.. Jun 2025 - Oct 2025

```text
Deployed and upgraded workstations, laptops, printers, and medical devices to support an Epic EHR rollout across clinical and administrative areas. Managed endpoint inventory, provisioning, and configuration testing, including in-place upgrades and replacement of obsolete devices.
```

Skills: Epic-EHR, Workstation-Deployment-And-Configuration, Endpoint-management, HIPAA, Configuration-Testing

### Team Lead, IT Help Desk Support

Verida, Inc.. Jul 2017 - Nov 2023

```text
Directed daily help desk operations for a 1,200+ user environment, overseeing ticket triage, staff scheduling, and technical escalation paths while maintaining 99%+ system reliability. Managed the full user identity and access lifecycle through Active Directory and Okta, streamlining onboarding and offboarding for remote and on-site personnel.
```

Skills: Help-Desk-Management, Active-Directory, Okta, Microsoft-365, Zendesk, TalkDesk, ShoreTel, Hardware-Procurement, Team-Mentoring

### Master Control Supervisor

FOX 61 Chattanooga (New Age Media). Feb 2013 - Nov 2016

```text
Supervised master control operations and personnel to protect the integrity of 24/7 broadcast streams for a major network affiliate. Managed real-time programming changes, including live news cut-ins and unscripted sporting events, with 100% accuracy in logging and regulatory compliance.
```

Skills: MasterControl, Broadcast-Operations, Regulatory-Compliance, AV-Systems, Troubleshooting

### Regional Coordinator

MasTec. May 2005 - Jun 2012

```text
Coordinated up to 140 concurrent projects across multiple regions, tracking schedules, budgets, and deliverables. Maintained staff PCs and managed ordering and deployment of required hardware and software.
```

Skills: Project-Coordination, Budget-Tracking, Hardware-Deployments, SOX-Compliance, PC-Maintenance

## Tech stack

- Zendesk
- Okta
- TeamViewer
- Talkdesk

To contact Jeff, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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