# jeanetta agatha

jeanetta agatha is a remote worker on Himalayas, Customer Segmentation on Sales ERP at Big Data Analytics Project, based in Indonesia.

Source: https://himalayas.app/@jeanettaagatha

```text
Information Systems student at Universitas Brawijaya who analyzed customer churn and built interactive data dashboards.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Indonesia |
| Authorized to work in | Indonesia |
| Salary expectations | 20000k+ IDR |
| Job categories | Data Analyst, Business Intelligence Analyst, Data Visualization Analyst |
| Skills | Data Analysis, Business Intelligence, Business Analysis, Data Visualization, Dashboard Development, KPI Reporting, Customer Segmentation, Customer Churn, SQL, Excel, Power BI, Python, MySQL, Google Sheets, fastAPI |
| LinkedIn | https://linkedin.com/in/agatha-jeanetta |

## What I'm looking for

```text
I’m seeking an internship at Telkom Indonesia where I can contribute to data-driven initiatives and digital transformation.
```

## About

```text
At Universitas Brawijaya, I’m studying Information Systems and exploring data analytics, business intelligence, and data visualization. In my Customer Churn Analytics project, I analyzed customer data with SQL and Excel to identify churn patterns and business metrics.

I built an interactive dashboard with Python, FastAPI, and Chart.js to visualize customer behavior and business insights. I also developed KPI views and analytical insights to inform customer-retention strategies and data-driven decisions.

For the Customer Segmentation on Sales ERP group project, I analyzed customer data and identified three customer segments using the Elbow Method and Silhouette Score. I created a Power BI dashboard to visualize the segments, KPIs, and model evaluation results.

My project and internship experience also includes developing web-based digital solutions and redesigning 15+ pages of Skillary’s online training platform in Figma. I’m eager to contribute to data-driven initiatives and digital transformation through an internship at Telkom Indonesia.
```

## Experience

### Customer Segmentation on Sales ERP

Big Data Analytics Project. Feb 2026 - Apr 2026

```text
Analyzed customer data using SQL and Excel to identify churn patterns and key business metrics. Identified three customer segments using the Elbow Method and Silhouette Score (0.602) and created a Power BI dashboard to visualize segments, KPIs, and model evaluation results.
```

Skills: SQL, Excel, Power-BI, Elbow-Method, Silhouette-Score, Data-Analysis, Data-Visualization

### Customer Churn Analytics

Business Intelligence & Data Analytics Project. Jan 2026 - Apr 2026

```text
Analyzed customer data using SQL and Excel to identify churn patterns and key business metrics. Built an interactive dashboard with Python, FastAPI, and Chart.js to visualize customer behavior and business insights, and developed KPI views and analytical insights to inform customer-retention strategies.
```

Skills: SQL, Excel, Python, fastAPI, Chart.Js, Data-Analysis, Data-Visualization, KPI-Reporting

### Expert Staff

English Student Forum, Student Executive Government. Apr 2025 - Dec 2025

```text
Contributed to program planning and implementation, collaborating with members to support organizational activities.
```

Skills: Program-Planning, Collaboration, Event-Coordination

### Expert Staff

Foreign Affairs Ministry, EM UB. Mar 2025 - Dec 2025

```text
Supported internationally oriented programs and coordinated communication with internal and external stakeholders.
```

Skills: Communication-Skills, Stakeholder-Coordination, Program-Support

### Supervisor

Raja Brawijaya 2025. May 2025 - Oct 2025

```text
Guided new students during orientation and coordinated with facilitators to support smooth program delivery.
```

Skills: Leadership, Coordination, Mentorship

### Vice Head of Competition

Brawijaya Muda 2025. May 2025 - Sep 2025

```text
Supported competition planning and execution and coordinated team activities.
```

Skills: Event-Planning, Team-Coordination, Leadership

### Full-Stack Web Developer

Digistry Digital Marketplace. Feb 2025 - Aug 2025

```text
Developed a web-based digital marketplace supporting 99+ product listings. Contributed across design and development, balancing technical requirements with responsive, user-friendly interfaces.
```

Skills: Web-Development, Fullstack-Development, Responsive-Design, User-Interface-Design

### Liaison Officer

Brawijaya English Tournament. May 2025 - May 2025

```text
Facilitated communication between participants and the organizing committee and supported event execution.
```

Skills: Communication-Skills, Event-Support, Coordination

### Web Developer

Hibiro Ramen. Apr 2025 - Apr 2025

```text
Developed a responsive restaurant website and digital menu to support the business's online presence. Implemented website functionality and addressed technical needs in coordination with the project team.
```

Skills: Web-Development, Responsive-Design, JavaScript, HTML, CSS

### UI/UX Intern

Skillary. Mar 2025 - Mar 2025

```text
Redesigned 15+ pages of an online training platform using Figma. Applied a structured component library to improve interface consistency and navigation, reducing design-to-development handoff time by 20%.
```

Skills: Figma, UI-UX-Design, Component-Libraries, Interface-Design, Design-Handoff

## Education

### Universitas Brawijaya

Undergraduate, Information Systems. 2024 - Present. Grade: 3.70/4.00

```text
Pursuing an undergraduate degree in Information Systems with a GPA of 3.70/4.00, expected to graduate in 2028.
```

### IBM SkillsBuild

Cloud Computing Fundamentals, Cloud Computing. 2025 - 2025

```text
Completed certification in Cloud Computing Fundamentals.
```

### Allman Indonesia

Data Analysis with Tableau and Excel, Data Analysis. 2023 - 2023

```text
Completed certification in Data Analysis with Tableau and Excel.
```

## Tech stack

- Tableau
- Chart.js
- GitHub
- MySQL
- Node.js
- Laravel
- Next.js
- Figma
- JavaScript
- Python
- HTML5
- PHP
- FastAPI
- Google Sheets
- Microsoft Excel
- SQL
- Power BI
- REST APIs

To contact jeanetta, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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