# J B Ojha

J B Ojha is a remote worker on Himalayas, Service Engineer at PhonePe Pvt. Ltd., based in India.

Source: https://himalayas.app/@jbojha

```text
Service Engineer at PhonePe who installed and activated payment devices and supported merchants with UPI transaction issues.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Service Engineer, Technical Support Engineer, Computer Operator |
| Skills | Device Installation, Technical Support, UPI Transactions, Merchant Support, Troubleshooting, Issue Resolution, Field Services, Data Entry, Data Processing, Document Management, Record keeping, Report Generation, Microsoft Office, Microsoft Word, Excel |

## About

```text
At PhonePe Pvt. Ltd., I installed and activated PhonePe devices at merchant locations and supported merchants with onboarding and daily operations.

I resolved device and transaction issues, helping keep UPI transactions and digital payment services running smoothly.

Previously, I worked as a Computers Operator at Jarvi Heltha Pvt. Ltd., handling data entry, document management, and records. At Skillworth Pvt. Ltd., I provided field service support, visited client sites, and resolved technical issues.
```

## Experience

### Service Engineer

PhonePe Pvt. Ltd.. Jan 2025 - Jan 2026

```text
Installed and activated PhonePe devices at merchant locations, provided technical support, and resolved device and transaction issues. Assisted merchants in onboarding and daily operations, ensuring smooth UPI transactions and digital payment services.
```

Skills: Device-Installation, Technical-Support, UPI-Transactions, Merchant-Support, Troubleshooting, Issue-Resolution, Customer-Service

### Computers Operator

Jarvi Heltha Pvt. Ltd.. Jan 2024 - Dec 2024

```text
Performed data entry and managed large volumes of information accurately. Handled data processing, document management, and record keeping, ensuring data accuracy and timely report generation.
```

Skills: Data-Entry, Data-Processing, Document-Management, Record-keeping, Data-Accuracy, Report-Generation, Microsoft-Office

### Service Engineer (Technical Support)

Skillworth Pvt. Ltd.. Jan 2023 - Jan 2024

```text
Provided field service support for technical products and equipment, visiting client sites to resolve service-related issues. Diagnosed problems, maintained service records, and coordinated with the technical team for complex issue resolution.
```

Skills: Field-Services, Technical-Support, Troubleshooting, Issue-Resolution, Service-Records, Team-Coordination

## Education

### Lucknow University

Bachelor of Arts, Arts

```text
Bachelor of Arts degree from Lucknow University, completed in 2019.
```

### UP Board

Higher Secondary School Certificate, General

```text
Higher Secondary School Certificate (12th) from UP Board, completed in 2018.
```

### UP Board

Secondary School Certificate, General

```text
Secondary School Certificate (10th) from UP Board, completed in 2016.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact J B, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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