# Jawanna Wiley

Jawanna Wiley is a remote worker on Himalayas, Senior Human Resources Generalist at Southeast QSR LLC / Prometheus Salt Creek Management, based in United States.

Source: https://himalayas.app/@jawannawiley

```text
Senior Human Resources Generalist at SOUTHEAST QSR LLC / PROMETHEUS SALT CREEK MANAGEMENT, supporting 7,000+ employees across 250+ locations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 90k+ USD |
| Job categories | HR Generalist |
| Skills | Employee Relations, Workplace Investigations, HR Compliance, Workers' Compensation Claims, General Liability Claims, Property Damage Claims, FMLA Administration, ADA Accommodation, Leave Administration, Return To Work Coordination, Risk Management, Employment Litigation, Benefits Administration, HRIS, Recruitment |

## About

```text
At SOUTHEAST QSR LLC / PROMETHEUS SALT CREEK MANAGEMENT, I supported employee relations, compliance, leave administration, and claims for Taco Bell, IHOP, and Pizza Hut locations. I handled sensitive workplace investigations and advised field leadership across a workforce of more than 7,000 employees and 250+ locations.

I managed workers’ compensation claims from initial reporting through resolution and coordinated general liability and property damage matters with internal and external partners. I also supported FMLA and ADA processes, maintained HR records in systems including TalentReef and Paycor, and developed policies and tracking tools.
```

## Experience

### Senior Human Resources Generalist

Southeast QSR LLC / Prometheus Salt Creek Management. Oct 2010 - Sep 2026

```text
Provided comprehensive HR generalist, employee relations, compliance, leave administration, claims management, and risk management support for a multi-location restaurant franchise organization. Supported a workforce of more than 7,000 employees across 250+ locations, including more than eight years of remote HR support.
```

Skills: Employee-Relations, Workplace-Investigations, HR-Compliance, FMLA, Leave-Administration, ADA-Accommodation, Return-To-Work-Coordination, Benefits-Administration, Workers-Compensation-Claims, General-Liability-Claims, Property-Damage-Claims, Risk-Management, OSHA-Reporting, Unemployment-Claims, HRIS, TalentReef, PeopleMatter, SabreTooth, Paycor, Excel, Microsoft-Word, Outlook, Remote-HR-Support, Case-Tracking, Reporting, Documentation

### Arbitration Specialist / Payment Recovery Unit Examiner II

[GEICO](https://himalayas.app/companies/geico). May 2009 - Oct 2010

```text
Analyzed complex claims, reviewed supporting documentation, and developed written arguments supporting liability determinations and payment recovery positions. Prepared intercompany arbitration contentions and represented the company during arbitration hearings.
```

Skills: Claims-Analysis, Arbitration, Payment-Recovery, Negotiation, Documentation, Attention-To-Detail

### Telephone Claims Representative (TCR1)

[GEICO](https://himalayas.app/companies/geico). Jul 2007 - May 2009

```text
Investigated liability, first-party medical, and coverage issues by reviewing policy information, police reports, photographs, and vehicle damage evidence. Gathered and evaluated evidence to determine liability based on documented facts and applicable policy provisions.
```

Skills: Claims-Investigation, Liability-Determination, Client-Communication, Documentation

### Student Supervisor / Accounting & Administrative Graduate Assistant

Georgia College & State University. Jan 2003 - Jul 2007

```text
Recruited, hired, onboarded, trained, scheduled, evaluated, and supervised more than 30 student employees across multiple job classifications. Developed employee manuals, handbooks, performance guides, and training materials; delivered training to approximately 25–30 employees.
```

Skills: Recruitment, Training, Supervision, Employee-Handbook-Management, Performance-Management, Scheduling, Budgeting, Excel, Microsoft-Word

## Education

### Georgia College & State University

Master of Business Administration, Business Administration

```text
Earned a Master of Business Administration (MBA) and a Bachelor of Business Administration (BBA) in Management with a minor in Marketing.
```

### Georgia College & State University

Bachelor of Business Administration, Management

```text
Earned a Bachelor of Business Administration (BBA) in Management with a minor in Marketing.
```

## Tech stack

- Microsoft Excel
- Paycor
- Microsoft Word
- Microsoft Outlook

To contact Jawanna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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