# James Conway

James Conway is a remote worker on Himalayas, Senior Product Manager at Appfire, based in Spain.

Source: https://himalayas.app/@jamesfconway

```text
Senior Product Manager specialising in real-time operational platforms and enterprise SaaS. 0–1, integration and execution recovery.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Spain |
| Authorized to work in | Spain, Netherlands |
| Salary expectations | 65k-80k EUR |
| Job categories | Product Manager, Product Manager, Product Operations, Product Operations Manager, Product Operations Lead |
| Skills | Product Management, Strategy, B2B Product Management, Product Roadmap, User Testing, B2B SaaS, Product Owner, SaaS Product Management, Business Analysis, Enterprise Architecture, Digital Strategy |
| LinkedIn | https://linkedin.com/in/jamesfconway |

## What I'm looking for

```text
Looking to work with an awesome team to deliver great products. I am experienced with working across timezones and cultures from my home office on the north coast of Spain
```

## About

```text
I am a Senior Product Manager with experience spanning real-time operational platforms, enterprise SaaS, and ecosystem-based products.

Most recently at Optibus, I owned the real-time monitoring domain within a vertical SaaS platform serving public transport operators. I led deployment discipline improvements across three engineering teams, reducing release cycles from ~45 to ~28 days and making predictable releases central to GTM and Customer Success communication. I rebuilt product analytics instrumentation into a structured, QA-governed event model, enabling reliable workflow analysis across a 320-MAU operational platform. I also led product definition for cross-platform Ops × Control integration, introducing authority modelling and structured compatibility mapping to sequence trust-critical integration work.

In parallel, I structured a 0–1 decision-support initiative in a complex operational environment, converting ambiguous discovery outputs into phased, executable delivery. I also architected the foundational domain model for a Detours capability, formalising behavioural complexity into a structured scenario matrix to prevent naïve implementation in a high-frequency system.

Previously at Appfire (Comalatech), I directed a Confluence workflow portfolio serving 1,500+ customers within the Atlassian ecosystem. I led a high-risk migration initiative during platform retirement, increasing migration success from 54% to 91% within six months. My work included building Python tooling for customer usage analysis, leading enterprise discovery with major customers (including Apple and Oracle), and supporting pricing strategy across multiple annual reviews.

Earlier in my career at IBM Consulting, I delivered digital transformation and AI-enabled knowledge initiatives across defence and enterprise clients, acting as Product Owner for a bespoke AI-enabled assistant.

I am most effective in environments where technical complexity, commercial pressure, and product ambiguity intersect. I particularly enjoy working on integration-heavy systems, operational workflows, and products where trust and reliability are critical.
```

## Experience

### Senior Product Manager

Appfire. Mar 2022 - Feb 2023

```text
Reporting to the Director of Product Management, I managed a product portfolio generating $13m+ annually. I led customer engagement through interviews and user testing, improved support for customers to Confluence Cloud.
```

Skills: B2B-Product-Management, Product-Roadmap, Customer-Insight, User-Testing, B2B-SaaS

### Senior Product Manager

Comalatech. Jun 2019 - Mar 2022

```text
* Comalatech joined Appfire in March 2022 *
Reported to the Head of Product and a member of the Product Strategy board. Articulated product strategy and roadmap. Led definition of new features and worked cross-functionality to deliver and prepare launches
```

Skills: B2B-Product-Management, Product-Roadmap, Product-Owner, SaaS-Product-Management

### Managing Consultant

IBM. Oct 2013 - Dec 2018

```text
Responsible for the independent completion of projects to achieve client objectives. Managing teams, coaching and mentoring junior consultants. Support the sales process through identifying opportunities, preparing tender responses and contributing to thought-leadership reports.
```

Skills: Business-Analysis, Enterprise-Architecture, Digital-Strategy

## Tech stack

- Google Docs
- Slack
- Jira Service Desk
- Jira
- Confluence
- Notion
- Google Sheets
- Microsoft Excel
- Zoho Analytics
- Microsoft Visio

To contact James, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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