# Jalael Loud

Jalael Loud is a remote worker on Himalayas, Operational Specialist at Eddie's Welding, based in United States.

Source: https://himalayas.app/@jalaelloud

```text
Online operations specialist at Eddie’s Welding integrating AI agents into business workflows
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 76k+ USD |
| Job categories | Operations Specialist, IT Specialist |
| Skills | Operations Management, Project Management, Process Improvement, Digital Marketing, Social Media Management, Content Strategy, Data Analysis, Website Performance, IT Support, Systems Administration, Active Directory, Networking, System Support, CRM, Financial Planning |

## About

```text
At Eddie’s Welding, I lead online business operations across digital marketing, social media, and content strategy. I analyze website and campaign performance, improve online workflows, and integrate AI solutions such as document generation and AI agents.

As Operations Manager at Natural Energy, I led marketing and operations strategy, increasing marketing-driven sales by 15% year over year and customer retention by 25%. At Sage Oaks Charter School, I managed IT operations and developed SOPs to improve consistency.
```

## Experience

### Operational Specialist (current)

Eddie's Welding. Jan 2024 - Present

```text
Lead all online business operations, including digital marketing, social media management, and content strategy. Manage digital projects, analyze website performance, and integrate AI-driven solutions to improve efficiency and scalability.
```

Skills: Digital-Marketing, Social-Media-Management, Content-Strategy, Videography, Photography, Project-Management, Data-Analysis, Process-Improvement, Budgeting, Forecasting, AI-Solutions, Automation

### IT Specialist

Sage Oaks Charter School. Apr 2022 - Feb 2023

```text
Managed IT operations, ensuring system reliability, security, and compliance. Reduced project completion time by 10% and developed SOPs to standardize processes.
```

Skills: IT-Operations, System-Reliability, Security, Compliance, Time-Management, Process-Coordination, Technical-Support, SOP-Development, Cross-Functional-Collaboration, Corporate-Trainer

### Operations Manager

Natural Energy. Aug 2017 - Sep 2022

```text
Led marketing and operations strategy, increasing marketing-driven sales by 15% year-over-year and improving operational efficiency by 12%. Boosted customer retention by 25% and employee retention by 50%.
```

Skills: Operations-Management, Marketing-Strategy, Data-Analysis, Campaign-Optimization, Process-Improvement, Customer-Retention, Employee-Retention, Project-Management, SOP-Development, Strategic-Planning

## Education

### Western Governors University

Master of Business Administration, Business Administration

```text
Master of Business Administration (MBA) in progress at Western Governors University.
```

### Western Governors University

Bachelor of Science, Business Management

```text
Bachelor of Science in Business Management from Western Governors University.
```

### Shreveport Job Corps Opportunity Center

IC3 Certification, Office Administration

```text
Office Administration certification (IC3) from Shreveport Job Corps Opportunity Center.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Jalael, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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