# Jaime Guillen

Jaime Guillen is a remote worker on Himalayas, Lead Manager at Clutch Homebuyers, based in Nicaragua.

Source: https://himalayas.app/@jaimeguillen

```text
Real estate Lead Manager at Clutch Homebuyers who qualified motivated-seller leads and closed 2–3 deals per month.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nicaragua |
| Authorized to work in | Nicaragua |
| Salary expectations | 60k+ USD |
| Job categories | Real Estate Leads Manager, Intake Specialist, Real Estate Cold Caller |
| Skills | Real Estate Lead Management, Lead Qualification, Motivated Seller Outreach, Real Estate Acquisition, Property Valuation, Salesforce, Zillow, Redfin, MLS, Google Maps, Direct Mail, Cold Calling, SMS Campaigns, KPIs, Medical Billing |
| LinkedIn | https://linkedin.com/in/jaime-guillen-a9ab87348 |

## About

```text
At Clutch Homebuyers, I managed inbound and outbound calls for the NJ and Philadelphia markets, qualifying leads from online ads, cold calling, and direct mail. I closed 2–3 deals per month in coordination with Acquisition Managers.

At Atlantis Properties, I contacted motivated sellers in North Carolina through SMS and phone campaigns, collected property and seller details, and set acquisition appointments. I consistently met 98% of weekly and monthly performance targets.

At APL Real Estate Group, I called Texas homeowners, gathered distress and selling-motivation details, and supported Acquisition Managers with qualified appointments. I also used Zillow and Google Maps for property value analysis.

Earlier, I worked in customer service, sales, and medical billing. At Sitel, I handled escalated credit card accounts and disputes, retained clients with customized offers, and delivered training sessions and performance reports.
```

## Experience

### Lead Manager

Clutch Homebuyers. Feb 2025 - Jan 2026

```text
Managed inbound and outbound calls for NJ and Philadelphia markets, qualified leads, and tracked them in Salesforce CRM. Analyzed cash offers and closed 2-3 deals per month.
```

Skills: Salesforce, Zillow, Redfin, MLS, Lead-Qualification, Cold-Calling, KPI-Tracking

### Intake Specialist

Atlantis Properties. Jan 2024 - Sep 2024

```text
Contacted motivated sellers via SMS and phone campaigns, collected seller data, and set acquisition appointments. Consistently met 98% of performance targets.
```

Skills: Data-Collection, Appointment-Setting, Performance-Metrics, SMS-Campaigns, Phone-Campaigns

### Caller

APL Real Estate Group. Jan 2022 - Nov 2023

```text
Made 150-200 cold calls daily to Texas homeowners, analyzed property values, and gathered distress data. Submitted daily KPI and valuation reports.
```

Skills: Cold-Calling, Zillow, Google-Maps, Property-Valuation, Reporting

### Customer Specialist

One Link BPO. Apr 2019 - Oct 2021

```text
Retained homeowners by selling renewals and contract upgrades, negotiated plans, and conducted callbacks. Consistently met monthly revenue and retention goals.
```

Skills: Customer-Retention, Sales, Negotiation, Data-Entry, Revenue-Goals

### Medical Biller

TSI Incorporated. May 2015 - Oct 2016

```text
Processed medical billing codes and Workers' Compensation claims, coordinated approvals with insurance carriers, and maintained accurate records.
```

Skills: Medical-Billing, Workers’-Compensation, Insurance-Coordination, Record-keeping

### Sales Supervisor

Efren’s Medina Art Gallery. Jan 2012 - Jan 2015

```text
Managed art inventory and coordinated exhibitions. Led sales to tourists and collectors and organized marketing events.
```

Skills: Inventory-Management, Sales, Event-Planning, Marketing

### Site Specialist

Sitel. Mar 2009 - Apr 2012

```text
Handled escalated credit card accounts and customer disputes, retained clients through customized offers, and delivered training sessions.
```

Skills: Customer-Service, Dispute-Resolution, Customer-Retention, Training

### Customer Service Specialist

Sitel. Mar 2009 - Apr 2012

```text
Attended escalated calls, provided solutions, and applied retention strategies. Delivered training presentations and submitted daily reports.
```

Skills: Customer-Service, Problem-Solving, Retention-Strategy, Training, Reporting

### Customer Service Representative

Almori BPO. Feb 2008 - Nov 2009

```text
Scheduled doctor appointments and RX refills, coordinated with nurses and insurance providers.
```

Skills: Scheduling, Coordination, Customer-Service

### Customer Service Representative

VIP Rental Car. Aug 1998 - Apr 1999

```text
Assisted international travelers with rental contracts and insurance.
```

Skills: Customer-Service, Rental-Contracts, Insurance

## Education

### Ave Maria University

Bachelor of Arts, Psychology

```text
Pursued a Bachelor of Arts in Psychology.
```

### Miami Springs Senior High School

High School Diploma

```text
Attended Miami Springs Senior High School.
```

## Tech stack

- Salesforce
- Google Maps

To contact Jaime, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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