# Jacqueline Ruffini

Jacqueline Ruffini is a remote worker on Himalayas, Team Leader of Customer Services at Corporation Service Company, based in United States.

Source: https://himalayas.app/@jacquelineruffini

```text
Client Services Team Leader at CSC, guiding customer service operations while creating beauty content and working as a freelance makeup artist.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Makeup Artist, Social Media Content Creator |
| Skills | Customer Service, Team Management, Customer Service Operations, Coaching, Performance Reviews, Customer issue resolution, Entity Formation and Maintenance, Electronic Filing, Record Retrieval, Data Entry, Makeup Artistry, Beauty Content, Social Media Content Creation, Social Media Scheduling, Salesforce |

## About

```text
At CSC, I oversee Customer Service Representatives who assist customers forming and maintaining entities. I lead day-to-day operations and support team development through coaching, performance appraisals, and personalized development plans.

Alongside my client services work, I freelance as a makeup artist and create beauty content about physical media. At Blo Blow Dry Bar, I worked with clients as a makeup artist and receptionist, including for weddings, TV shoots, and photoshoots.
```

## Experience

### Team Leader of Customer Services (current)

[Corporation Service Company](https://himalayas.app/companies/csc). Sep 2026 - Present

```text
Oversee a team of Customer Service Representatives assisting customers with entity formation and maintenance. Lead day-to-day operations, develop team culture through coaching and performance appraisals, and encourage collaboration and continuous learning.
```

Skills: Team-Management, Coaching, Performance-Reviews, Customer-Service, Operations-Management

### Makeup Artist (current)

Blo Blow Dry Bar. Oct 2023 - Present

```text
Communicates clearly and listens actively to assure the best results for clients. Creatively satisfies clients and is educated in product knowledge.
```

Skills: Makeup-Artistry, Client-Communication, Product-Knowledge, Creativity

### Freelance Makeup Artist (current)

Self Employed. Jan 2016 - Present

```text
Freelanced for individual clients and businesses, providing makeup services as needed. Able to work on feet for multiple hours and think quickly to handle unexpected problems.
```

Skills: Makeup-Artistry, Freelance, Client-Management, Problem-Solving

### Social Media Content Creator (current)

[@beautyliterate](https://himalayas.app/companies/linktree). Aug 2013 - Present

```text
Created social media content on platforms such as YouTube, Instagram, and TikTok since 2013.
```

Skills: Content-Creation, Social-Media, YouTube, Instagram, TikTok

### Project Management Coordinator

[Corporation Service Company](https://himalayas.app/companies/csc). Mar 2025 - Sep 2026

```text
Managed a team of Customer Service Representatives, trained new hires on systems such as Salesforce and Excel, and stepped in to deescalate customer issues. Organized workflow to meet customer timeframes and demands.
```

Skills: Project-Management, Salesforce, Excel, MAX-Host, Customer-Service, Training, Workflow-Organization

### Customer Service Representative

[Corporation Service Company](https://himalayas.app/companies/csc). Oct 2023 - Mar 2025

```text
Educated customers on company products and services, supported customer needs, and obtained documents through Secretary of State sites. Performed data entry, electronic filing, and retrieval of documents while maintaining and growing customer business.
```

Skills: Customer-Service, Data-Entry, Document-Management, Product-Knowledge, Sales

### Manager and Makeup Artist

Blo Blow Dry Bar. Jun 2023 - Oct 2023

```text
Communicated directly with the boss to ensure client satisfaction, helped manage the workplace, and balanced customer needs. Identified and dealt with problems and risks while seeking ways to improve the team.
```

Skills: Management, Customer-Service, Problem-Solving, Team-Leadership

### Makeup Artist and Receptionist

Blo Blow Dry Bar. May 2018 - Jun 2023

```text
Worked on-site or off-site events such as weddings, TV shoots, and photoshoots. Sold products, scheduled appointments, posted on social media, and connected with clients via social media.
```

Skills: Makeup-Artistry, Receptionist-Duties, Social-Media-Management, Sales, EventWorks

## Education

### University of Delaware

Bachelor of Arts, English Language and Literature. 2016 - 2020

```text
Bachelor of Arts in English Language and Literature, General from the University of Delaware, completed in 2020.
```

## Tech stack

- Salesforce
- Instagram
- YouTube
- Facebook
- TikTok

To contact Jacqueline, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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