# Jaclyn Wall

Jaclyn Wall is a remote worker on Himalayas, Area Director at Lacquer Nails and Spa, based in United States.

Source: https://himalayas.app/@jaclynrwall

```text
Operations-focused leader with customer-service expertise.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Area Director, Salon Coordinator, Operations Manager, Retail Manager, Customer Service Manager, Area Manager, Area Sales Manager, Regional Director, Regional Manager |
| Skills | Excel, Customer Service, Marketing, Payroll, Communication Adaptability, Teamwork, Vendor Relations, Sales Growth, Clerk, Communication Skills |

## What I'm looking for

```text
I seek a role where I can lead operations and teams, improve processes, work with marketing partners, and drive customer satisfaction and sales growth.
```

## About

```text
I am an operations-focused salon leader with strong retail and customer-service experience, promoted rapidly from receptionist to Area Director overseeing multiple locations. I bring hands-on management of staff, vendor relationships, and day-to-day salon operations.

Over 4.5 years I advanced through roles that required adaptability, teamwork, and communication, ultimately managing about 40 employees across two salon locations and working with marketing vendors and influencers to drive sales.

I hold a Bachelor of Science in Criminology and Criminal Justice from Arizona State University and have been recognized academically (Cum Laude and Marshals honor). I am driven to improve operations, coach teams, and deliver excellent customer experiences.
```

## Experience

### Area Director (current)

Lacquer Nails and Spa. Jun 2021 - Present

```text
Promoted from receptionist to assistant manager and then Area Director (2021–present); oversee operations of two salon locations, manage ~40 employees, and coordinate with vendors and marketing partners to drive sales.
```

Skills: Operations-Management, Team-Leadership, Vendor-Relations, retail-management, Marketing-Coordination

### Customer Service Representative

Fry's Food Stores. Jun 2017 - Jun 2021

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Worked across multiple departments (courtesy clerk, bakery, day-stocker, customer service desk, cashier, coffee shop), flexibly filling understaffed roles and maintaining service standards from June 2017 to June 2021.
```

Skills: Customer-Service, Cashiering, Stocking, POS, Teamwork, Communication-Skills

## Education

### Arizona State University

Bachelor of Arts, Criminology and Criminal Justice. 2019 - 2023. Grade: Cum Laude

Activities and societies: Marshal in Kappa Kappa Gamma

```text
Completed a Bachelor’s Degree in Criminology and Criminal Justice at ASU Downtown Phoenix with graduation in May 2023; graduated Cum Laude and served as a Marshal in Kappa Kappa Gamma.
```

## Tech stack

- Gmail
- Microsoft Excel
- Clerk

To contact Jaclyn, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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