# Ivana Jovanovic

Ivana Jovanovic is a remote worker on Himalayas, Betting Shop Operator at Balkan Bet d.o.o., based in Serbia.

Source: https://himalayas.app/@ivanajovanovic

```text
Betting Shop Operator at Balkan Bet d.o.o., monitoring sports results and betting odds while supporting daily customer service.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Serbia |
| Authorized to work in | Serbia |
| Salary expectations | 55k+ EUR |
| Job categories | Retail Betting Shops, Food And Beverage Manager, Assistant Manager, Waitress |
| Skills | Sports Monitoring, Betting Odds, Customer Service, Retail Betting Shops, Transaction Records, Food And Beverage Operations, Restaurant Operations, Team Management, Food Quality Monitoring, Service Quality Monitoring, Food Hygiene, Food Safety, Menu Planning, Promotional Activities, Inventory Management |

## About

```text
At Balkan Bet d.o.o., I monitor sports results and betting odds, provide customers with information about services, and maintain transaction and payment records.

At Radisson Blu, I planned restaurant operations as Food & Beverage Manager, led the team, monitored food and service quality, and managed inventory. I also created menus, promoted special offers, and planned banquet events.

Earlier at Radisson Blu, I assisted with restaurant operations, guest records, and staff coordination. At Hotel Palace, I served food and beverages and helped guests with orders and recommendations.
```

## Experience

### Betting Shop Operator (current)

Balkan Bet d.o.o.. Aug 2022 - Present

```text
Monitors sports results and betting odds, communicates with customers, maintains records of transactions, and ensures efficient daily operations.
```

Skills: Customer-Service, Record-keeping, Operations, Communication-Skills

### Food & Beverage Manager (5-Star)

[Radisson Blu](https://himalayas.app/companies/radisson-hotel-group). Apr 2019 - Jan 2022

```text
Planned and organized restaurant operations, led and motivated the team, monitored food quality, implemented hygiene standards, and managed inventory and stock levels.
```

Skills: Team-Leadership, Inventory-Management, Food-Safety, Menu-Planning, Customer-Service, Event-Planning

### Assistant Restaurant Manager (5-Star)

[Radisson Blu](https://himalayas.app/companies/radisson-hotel-group). Mar 2018 - Apr 2019

```text
Assisted with restaurant operations, maintained guest records, supported the Restaurant Manager, trained new employees, and ensured compliance with hygiene standards.
```

Skills: Team-Leadership, Training, Customer-Service, Operations, Compliance

### Waitress

Hotel Palace. Feb 2016 - Mar 2018

```text
Provided high-standard guest service, took orders, prepared and served food and beverages, and coordinated with the kitchen for efficient service.
```

Skills: Customer-Service, Food-Service, Communication-Skills, Teamwork

## Education

### Secondary Technical School "Milenko Brzak – Uča"

Electrical Engineering Technician, Electrical Engineering

```text
Graduated in 2014 as an Electrical Engineering Technician specializing in Automation.
```

## Tech stack

- Google Chrome
- Microsoft Office

To contact Ivana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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