# Itohan Erhabor

Itohan Erhabor is a remote worker on Himalayas, Virtual Assistant at university of abuja teaching hospital, based in Nigeria.

Source: https://himalayas.app/@itohanerhabor

```text
A certified customer service and virtual asst supporting executives with Zendesk, google workspace and asana, who reduced scheduling conflicts to zero
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 60k+ USD |
| Job categories | Customer Service Representative, Executive Assistant, Customer Service, Virtual Assistant, Call Center Representative, Administrative Assistant, Human Resources Specialist, Healthcare, Human Resources |
| Skills | Virtual Assistant, Executive Calendar Management, Email Management, Customer Service, Customer Relationship Management, Social Media Management, Google Workspace, Asana, Trello, Canva, Capcut, Call Center, Cold Calling, Cold Emailing, Problem Solving, Time Management, Communication Skills |

## About

```text
As a Virtual Assistant, I coordinated executive calendars and travel logistics using Google Workspace and Asana, reducing scheduling conflicts and overlapping appointments to zero, manage a high-volume inbox, prioritizing critical messages and sorting spam to bring response times down to under two hours.

As a customer service specialist, I maintained client relationships, streamlined processes and assisted with scheduling, email, problem solving and other daily tasks using tools such as Live chart, Google Workspace and CRM platforms and communication aids to make outbound calling fast, organized and effective.
```

## Experience

### Virtual Assistant (current)

university of abuja teaching hospital. Jan 2024 - Present

```text
Coordinated executive calendars and travel logistics using Google Workspace and Asana, reducing scheduling conflicts to zero. Managed a high-volume email inbox, prioritizing critical messages and cutting response times to under 2 hours.
```

Skills: Google-Workspace, Asana, Email-Management, Calendar-Management, Project-Management, Scheduling, ClickUp, Customer-Service, Appointment-Scheduling

### Customer Service Representative

gwagwalada area council secretariat. Mar 2024 - Oct 2026

```text
Established and maintained working relationships with clients to ensure customer satisfaction. Implemented processes to streamline customer service and assisted clients with daily tasks such as scheduling appointments and managing emails.
```

Skills: Customer-Service, Communication-Skills, Relationship-Management, Scheduling, Email-Management, Call-Handling

## Education

### Jobberman

Certified Customer Service and Excellence, Customer Service

```text
Certified Customer Service and Excellence from Jobberman, completed in 2026.
```

### ALX Africa

Certified Virtual Assistant, Virtual Assistance

```text
Certified Virtual Assistant from ALX Africa, completed in 2026.
```

### Ambrose Alli University

Bachelor of Science, Biochemistry. 2019 - 2024

```text
Bachelor of Science in Biochemistry from Ambrose Alli University, completed in March 2024.
```

## Tech stack

- Google Docs
- Google Drive
- Slack
- Google Workspace
- Trello
- Asana
- ClickUp
- Canva
- CapCut
- ChatGPT
- Google Gemini

To contact Itohan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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