# Isha Saxena

Isha Saxena is a remote worker on Himalayas, AVOC Associate at Amazon Development Centre Private Limited, based in India.

Source: https://himalayas.app/@ishasaxena1

```text
Data annotation and AI/ML data operations at Amazon Development Centre Private Limited, validating video data for warehouse automation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Data Annotator, AI Data Associate, Machine Learning Data Associate, Data Quality Analyst, AI Operations Associate |
| Skills | Data Annotation, Data Validation, video analysis, Visual Data Analysis, Computer Vision Support, AI Operations, Quality Assurance, Data Accuracy, SOP Compliance, Process Compliance, Data Entry, Data Documentation, Data Analysis, Excel, Pivot Tables |

## What I'm looking for

```text
I'm seeking a Data Annotation, AI Data Operations, ML Data Associate, or Data Quality role.
```

## About

```text
At Amazon Development Centre Private Limited, I reviewed fulfillment-center video data to verify product stowing activities and support inventory accuracy.

I used computer-vision support tools to mark product locations and performed human validation in AI/ML-assisted systems supporting machine-learning model accuracy and warehouse automation. I also investigated discrepancies and escalated exceptions when required.

At Tech Mahindra Limited, I supported customers through chat, email, and phone, resolving product, service, order, and account queries. I documented interactions in CRM systems and followed company policies and quality standards.

I developed Body Meter to record and analyze operational data, reducing manual documentation. I also built a Java-based municipal services application to centralize record management and reduce paperwork.
```

## Experience

### AVOC Associate

Amazon Development Centre Private Limited

```text
Reviewed and analyzed fulfillment-center video data to verify product stowing activities with high accuracy. Used computer-vision support tools to identify and mark product locations, supporting inventory accuracy.
```

Skills: video-analysis, Computer-Vision-Support, AI-Validation, Quality-Assurance, Data-Accuracy, SOP-Compliance, Data-Entry, Excel, CRM-Tools, Problem-Solving

### Associate Customer Support

[Tech Mahindra Limited](https://himalayas.app/companies/tech-mahindra)

```text
Provided professional customer support through chat, email, and phone. Resolved queries related to products, services, orders, and account issues with accurate and timely solutions.
```

Skills: Customer-Support, CRM-Tools, Documentation, Problem-Solving, Communication-Skills

## Education

### GCRG Memorial Trust Group of Institutions

Bachelor of Technology, Technology. Grade: 8.02 CGPA

```text
Pursued a Bachelor of Technology degree, achieving a CGPA of 8.02.
```

## Tech stack

- Java
- Microsoft Excel

To contact Isha, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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