# Isaac Cuadra

Isaac Cuadra is a remote worker on Himalayas, Administrative Assistant II at Personal Experience, based in Nicaragua.

Source: https://himalayas.app/@isaaccuadra

```text
Administrative Assistant II in the BPO industry coordinating cross-functional projects and streamlining operational and financial reporting.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nicaragua |
| Authorized to work in | Nicaragua |
| Salary expectations | 30k+ USD |
| Job categories | Administrative Assistant, Project Coordinator |
| Skills | Administrative Support, Project Coordination, Process Optimization, Audit Compliance, Operational Reporting, Financial Reporting, Data Integrity, Data Auditing, Employee Engagement, Calendar Management, Scheduling, Resource Coordination, Procurement Coordination, Supply Chain Management, Inventory Management |

## About

```text
As an Administrative Assistant II, I streamlined operational and financial reporting and ensured compliance with corporate audit standards across project phases. I also monitored dataset integrity and compliance metrics through internal audits.

I coordinated project efforts across HR, Real Estate, and Workforce Management, and designed employee engagement initiatives in the BPO environment. My experience includes Workday and Coupa coordination, reporting, and administrative support.
```

## Experience

### Administrative Assistant II (current)

Personal Experience. Jan 2018 - Present

```text
Streamlined delivery of critical operational and financial reporting, ensuring 100% compliance with corporate audit standards. Coordinated cross-functional project efforts among HR, Real Estate, and Workforce Management to meet program deadlines.
```

Skills: Process-Optimization, Stakeholder-Collaboration, Data-Integrity, Workday, Audit-Compliance, Reporting

### Customer Service Representative

Personal Experience. Jan 2017 - Dec 2018

```text
Handled high volume of customer interactions, maintaining top-tier quality scores and resolving complex issues through effective communication. Developed advanced problem-solving skills to address objections and provide tailored solutions.
```

Skills: Customer-Service, Conflict-Resolution, CRM, Ticketing-Systems, Communication-Skills

## Education

### LinkedIn Learning

Defining a Project Scope and Team, Project Management

```text
Completed the Defining a Project Scope and Team certification on LinkedIn Learning.
```

### LinkedIn Learning

New Project Manager Essentials, Project Management

```text
Completed the New Project Manager Essentials certification on LinkedIn Learning.
```

## Tech stack

- Workday
- Google Workspace
- Gemini
- Coupa
- ChatGPT

To contact Isaac, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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