# Ioana Dinu

Ioana Dinu is a remote worker on Himalayas, Business Process Automation Analyst at Affidea, based in Romania.

Source: https://himalayas.app/@ioanadinu

```text
Business Process Automation Analyst at Affidea, improving workflows by evaluating business needs and redesigning processes.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Romania |
| Authorized to work in | Romania |
| Salary expectations | 45k+ EUR |
| Job categories | Business Analyst, Business Process Automation Specialist, Project Manager, Operations Specialist |
| Skills | Business Analysis, Business Process Automation, Business Process Optimization, Requirements Gathering, Workflow Design, Agile Project Management, Robotic Process Automation, Lean Six Sigma, ERP Support, KPI development, User Acceptance Testing, SAP Fiori, TCPOS, Microstrategy, SAP BW |
| LinkedIn | https://linkedin.com/in/ioana-paula-dinu |

## About

```text
At Affidea, I interview business stakeholders to identify areas for improvement, specify business needs, and evaluate internal workflows. I design process strategies and oversee the implementation of revised company processes.

At Lagardère Travel Retail, I managed application development projects, including SAP Fiori migration and TCPOS sales interface integration. I also worked on RPA process automation and reporting after the SAP migration, using Microstrategy BI, SAP BW, and Power BI.
```

## Experience

### Business Process Automation Analyst (current)

Affidea. Dec 2024 - Present

```text
Interviewing business stakeholders to discuss areas of focus and improvement. Designing workflow and process strategies to improve business performance and overseeing implementation of revised processes.
```

Skills: Business-Process-Automation, Requirements-Gathering, Workflow-Design, Stakeholder-Management

### Company Owner (current)

Odax GTM. Sep 2021 - Present

```text
Owner of Odax GTM, a company focused on go-to-market strategies.
```

### ERP Support Consultant

SOFTONE Romania. May 2024 - Dec 2024

```text
Monitored and solved issues regarding ERP functionalities, organized tickets in a specific application, followed up on SLA, and documented requests.
```

Skills: ERP, Ticketing-Systems, SLA-Management, Documentation

### Business Analyst & Project Manager

Lagardère Travel Retail. Jul 2022 - Apr 2024

```text
Managed projects for new application software developments, conducted business analysis and implemented automated processes using RPA tools, and reconfigured reporting processes after SAP migration.
```

Skills: Project-Management, Business-Analysis, Robotic-Process-Automation, SAP-Fiori, TCPOS, Microstrategy, SAP-BW, Power-BI, UAT, Training

### Operations Specialist

Lagardère Travel Retail. Jun 2011 - Jun 2022

```text
Utilized Lean Six Sigma methodologies to evaluate operational processes, developed data-driven recommendations, and defined KPIs to monitor performance.
```

Skills: Lean-Six-Sigma, Process-Improvement, KPI-Definition, Data-Analysis, Reporting

### Assistant Manager

CMA Pro Training. Jun 2009 - Oct 2010

```text
Served as interface between the company and its clients, composed and sent offers to potential clients, participated in new contract activities, and conducted competition studies.
```

Skills: Client-Relations, Offer-Creation, Contract-Management, Market-Research

## Education

### Academy of Economic Studies, Bucharest

Master in Statistics, Statistics, Market Research. 2010 - 2012

```text
Master in Statistics with a focus on Market Research from the Academy of Economic Studies, Bucharest, from 2010 to 2012.
```

### Academy of Economic Studies, Bucharest

Licence in Statistics, Mathematical Statistics and Probability. 2007 - 2010

```text
Licence in Statistics with a focus on Mathematical Statistics and Probability from the Academy of Economic Studies, Bucharest, from 2007 to 2010.
```

### Mihai Eminescu National College

Bachelor's degree, Mathematics-Informatics. 2003 - 2007

```text
Bachelor's degree in Mathematics-Informatics from Mihai Eminescu National College, Botosani, from 2003 to 2007.
```

## Tech stack

- MicroStrategy
- Power BI

To contact Ioana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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