# Inderpreet Singh

Inderpreet Singh is a remote worker on Himalayas, Customer Success Specialist at Cisco Systems India Pvt. Ltd., based in India.

Source: https://himalayas.app/@inderpreetsingh5

```text
Customer Success Specialist at Cisco Systems India who advances DC, cloud, and AI adoption through telemetry and validation labs.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 130k+ USD |
| Job categories | Network Engineer, Solutions Architect |
| Skills | Customer Success, Network Architecture, Cisco Unified Communications, Enterprise Networking, Data Center Networking, Cisco ACI, Cisco DNA Center, Software Defined Access, Network Automation, Telemetry Analysis, AI Analytics, Python, Ansible, VXLAN, EVPN |

## About

```text
At Cisco Systems India Pvt. Ltd., I work as a Customer Success Specialist (DC/Cloud & AI), advancing adoption strategies across enterprise customer segments. I use AI analytics to guide planning and accelerate lifecycle delivery.

I integrate advanced telemetry and AI models, and craft multi-domain validation labs to document known-good patterns and resolve complex blockers. I also translate field signals into product improvements with Product Engineering.

At Accenture Solutions Pvt. Ltd., I delivered technical support, maintenance, upgrades, and L3 troubleshooting for enterprise client networks. I coordinated vendor escalations and validated solution designs with client stakeholders.

Earlier, I supported enterprise voice and video services, data center migration work, and network deployments at Aricent Technologies (Holdings) Ltd., JK Technosoft Ltd., and PC Solutions Pvt. Ltd. I hold CCIE Collaboration certification, along with Cisco, Google, and AWS AI-related certifications.
```

## Experience

### Customer Success Specialist (current)

[Cisco Systems India Pvt. Ltd.](https://himalayas.app/companies/cisco). Jun 2020 - Present

```text
Facilitated executive briefings and architecture-specific workshops, integrating telemetry and AI models to resolve complex blockers. Led adoption strategies and coordinated TAP execution across cross-functional teams.
```

Skills: Telemetry, AI, Python, Ansible, REST-APIs, Cisco-ACI, Cisco-Nexus-Dashboard, Intersight, HyperFlex, ThousandEyes, AppDynamics, Splunk, Jira, BMC-Remedy, Grafana

### Senior Analyst

[Accenture Solutions Pvt. Ltd.](https://himalayas.app/companies/accenture). Dec 2017 - May 2020

```text
Delivered end-to-end technical support, maintenance, and L3 troubleshooting for enterprise network environments. Coordinated with vendors for escalations and ensured SLA compliance.
```

Skills: Network-Troubleshooting, SLA-Management, Vendor-Management, Root-Cause-Analysis

### Senior Executive – IT

Aricent Technologies (Holdings) Ltd.. Nov 2015 - Dec 2017

```text
Configured and maintained multi-site enterprise voice and video conferencing services. Managed infrastructure upgrades and provided support during data center migrations.
```

Skills: Voice-and-Video-Communication, Infrastructure-Upgrades, Data-Center-Migration, Network-Support

### Network Engineer

JK Technosoft Ltd.. Apr 2015 - Nov 2015

```text
Deployed voice and video infrastructure for new office sites and remote branches. Executed pre-deployment testing for conferencing environments.
```

Skills: Voice-and-Video-Communication, Deployment, Testing

### Network Engineer

PC Solutions Pvt. Ltd.. Jul 2014 - Apr 2015

```text
Conducted Proof of Concept demonstrations for router and switch performance. Performed IOS upgrades, provisioning, and core network troubleshooting.
```

Skills: Cisco-IOS, Router-And-Switch-Configuration, Network-Troubleshooting, Proof-of-Concept

## Education

### Chitkara Institute of Engineering & Technology

Bachelor of Technology, Electronics & Communication Engineering. 2008 - 2012

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Bachelor of Technology in Electronics & Communication Engineering from Chitkara Institute of Engineering & Technology, Rajpura, Punjab, affiliated to Punjab Technical University.
```

## Tech stack

- Splunk
- Jira
- Python
- Grafana
- Ansible
- Cisco ACI
- Cisco Unity Connection
- Cisco DNA Center
- CUE
- REST APIs

To contact Inderpreet, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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