# Imaobong Andrew

Imaobong Andrew is a remote worker on Himalayas, Sales Development / Appointment Setting Specialist at VISAtier, based in Nigeria.

Source: https://himalayas.app/@imaobongandrew

```text
I generate qualified sales appointments and strengthen remote pipelines through structured follow-ups.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Sales Development Representative, Appointment Setter, Lead Generation Specialist, Sales Operations Specialist, Customer Support Specialist, Customer Service, Senior Sales Development Representative, Sales Development Specialist, Sales Development Representative Lead, Sales Development Representative |
| Skills | Sales Development, Appointment Setting, Lead Generation, Lead Qualification, CRM Management, HubSpot, Zendesk, Salesforce, Freshdesk, Pipeline Management, Funnel Optimization, Strategic Follow Ups, Conversion Rate Optimization, Customer Engagement, Live Chat, Email Support, Data Tracking, Reporting, Data Analysis |

## What I'm looking for

```text
I'm seeking remote opportunities in sales development, appointment setting, or sales operations where I can generate qualified leads, manage pipelines, improve follow-ups, and support conversion growth.
```

## About

```text
I've supported remote sales teams at VISAtier, Greenhood Co, and Dreamport Travel Agency by generating qualified appointments, sourcing leads, and improving prospect engagement. At VISAtier, I generated 5+ qualified sales appointments daily, while at Greenhood Co I generated 300+ qualified leads monthly and increased pipeline volume by 25% year-over-year.

I've also delivered customer support at United Bank for Africa, achieving a 95% first-contact resolution rate and reducing average handling time by 20%. I use CRM platforms including HubSpot, Zendesk, Salesforce, Bitrix, and Freshdesk to maintain accurate pipelines, provide timely follow-up, and improve conversion.
```

## Experience

### Sales Development / Appointment Setting Specialist

VISAtier. Jan 2026 - May 2026

```text
Generated 5+ qualified sales appointments daily with high booking-to-show conversion rates. Managed and tracked leads using CRM systems, ensuring timely follow-ups and pipeline accuracy.
```

Skills: Sales-Development, Appointment-Setting, Lead-Generation, CRM-Management, Pipeline-Management, Follow-up, Conversion-Rate-Optimization

### Lead Generation Specialist

Greenhood Co. Sep 2025 - Dec 2025

```text
Generated 300+ qualified leads monthly through targeted outreach and prospecting strategies. Increased sales pipeline volume by 25% year-over-year through improved sourcing techniques.
```

Skills: Lead-Generation, Prospecting, Sales-Pipeline, Lead-Qualification, Data-Tracking

### Chat Sales & Customer Support Specialist

Dreamport Travel Agency. Jun 2025 - Aug 2025

```text
Maintained 95%+ customer satisfaction rating through live chat and email support. Responded to customer inquiries within 2 minutes, improving engagement and retention.
```

Skills: Customer-Support, Live-Chat, Email-Support, CRM-Management, Zendesk, Freshdesk

### Customer Service Representative

United Bank for Africa. Jan 2022 - May 2025

```text
Achieved 95% first-contact resolution rate, improving customer experience. Reduced average handling time by 20%, increasing team productivity.
```

Skills: Customer-Service, Issue-Resolution, Time-Management

## Education

### Heritage Polytechnic

Higher National Diploma, Accounting

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Pursued Higher National Diploma in Accounting.
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### Heritage Polytechnic

National Diploma, Accounting

```text
Pursued National Diploma in Accounting.
```

## Tech stack

- Salesforce
- Zendesk
- HubSpot

To contact Imaobong, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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