# Iesha Mackey

Iesha Mackey is a remote worker on Himalayas, Social Services Coordinator at Sea Mar Community Health Centers, based in United States.

Source: https://himalayas.app/@ieshamackey

```text
Social Services Coordinator at Sea Mar Community Health Centers coordinating behavioral health intake, enrollment, and client services.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Social Services Coordinator, Customer Service, Patient Services Representative, Healthcare Administrator, Administrative Assistant, Data Entry Clerk, Client Intake Coordinator |
| Skills | Customer Service, client support, Patient Registration, Client intake, Insurance Verification, Healthcare Administration, Appointment Scheduling, Data Entry, Electronic Medical Records, HIPAA compliance, Records Management, Case Coordination, Customer Complaint Resolution, Dispatching, Multi Line Phone Systems |

## What I'm looking for

```text
I’m seeking remote opportunities in customer service, patient services, healthcare administration, administrative support, data entry, or client intake.
```

## About

```text
At Sea Mar Community Health Centers, I coordinate client admissions, intake, and enrollment for behavioral health services. I verify insurance and financial eligibility, schedule appointments, and maintain confidential electronic client records.

At HealthPoint, I registered patients, verified insurance, and maintained records in Epic Electronic Medical Records. I’ve also coordinated dispatch services at Allen's Towing and supervised employees and daily operations at C&M; Janitorial.
```

## Experience

### Social Services Coordinator (current)

Sea Mar Community Health Centers. Sep 2024 - Present

```text
Coordinate client admissions, intake, and enrollment for behavioral health services. Verify insurance coverage, schedule appointments, and maintain confidential electronic client records in accordance with HIPAA.
```

Skills: Patient-Intake, Insurance-Verification, Appointment-Scheduling, HIPAA-compliance, Electronic-Medical-Records, Case-Coordination, Customer-Service

### Dispatcher

Allen's Towing. Sep 2022 - Sep 2024

```text
Managed high-volume inbound calls and scheduled/dispatched roadside assistance and towing services. Coordinated technicians using dispatch software and resolved customer service issues.
```

Skills: Dispatch-Software, Customer-Service, Scheduling, Communication-Skills, Problem-Solving

### Customer Service Associate

7-Eleven. Mar 2021 - Aug 2024

```text
Delivered professional customer service in a fast-paced retail environment. Processed transactions accurately using point-of-sale systems and assisted with inventory and product questions.
```

Skills: Point-of-Sale, Customer-Service, Inventory-Management, Cash-Handling

### Evening Support Staff

Mary's Place. Mar 2022 - Sep 2022

```text
Completed resident intake, registration, and required documentation. Assisted families with housing resources and community support services while maintaining confidential records.
```

Skills: Resident-Intake-Screening, Documentation, Customer-Service, Confidentiality

### Security Guard

All In Security. Sep 2019 - Aug 2022

```text
Maintained detailed incident reports, security logs, and daily activity records. Monitored assigned areas, enforced safety procedures, and communicated with staff and emergency personnel.
```

Skills: Incident-Reporting, Security-Monitoring, Safety-Procedures, Communication-Skills

### Supervisor

C&M Janitorial. Nov 2010 - Aug 2022

```text
Supervised employees across multiple job sites and monitored daily operations. Coordinated schedules, conducted site inspections, and trained new employees.
```

Skills: Supervision, Scheduling, Training, Operations-Management, Compliance

### Patient Services Representative

HealthPoint. Apr 2019 - Mar 2022

```text
Registered patients and verified demographic and insurance information. Scheduled appointments, maintained patient records using Epic EMR, and coordinated referrals and transportation services.
```

Skills: Patient-Registration, Insurance-Verification, Epic-EMR, Appointment-Scheduling, Multi-Line-Phone-Systems, Customer-Service

## Education

### Seattle Central College

Coursework, Human Services & Healthcare. 2018 - 2022

```text
Completed coursework in Human Services and Healthcare from 2018 to 2022.
```

### Lindbergh High School

High School Diploma, General Studies

```text
Earned a High School Diploma.
```

## Tech stack

- Google Workspace
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook

To contact Iesha, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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