# Iara Fernandes

Iara Fernandes is a remote worker on Himalayas, Onboarding Specialist at Remote - USA, based in Portugal.

Source: https://himalayas.app/@iarafernandes

```text
I streamline onboarding, client operations, and data reporting through organised, responsive administrative support.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Portugal |
| Authorized to work in | Portugal |
| Salary expectations | 20k+ EUR |
| Job categories | Onboarding Specialist, Quality Analyst, Customer Support Specialist, Administrative Assistant, Data Analyst |
| Skills | Web Design, CRM Systems, Google Sheets, Data Analysis, Reporting, Project Coordination, Process Optimization, Workflow Optimization, KPI Monitoring, Performance Monitoring, Customer Support, Client Relations, Administrative Support, Operational Support, Microsoft Office, Google Workspace, Salesforce, Trello, Notion, Excel, Quickbooks, Issue Resolution, Problem Solving, Time Management, Organization, Power BI, Background Checks, Data Entry, Bookkeeping, Invoice Preparation, Payment Tracking, Calendar Management, Documentation Preparation |

## What I'm looking for

```text
I'm looking for a remote role where I can improve onboarding or operational processes, manage client and data workflows, and provide organised, responsive support in a fast-paced team.
```

## About

```text
I've supported remote onboarding and client operations by scheduling training, managing paperwork, answering queries, conducting background checks, and maintaining organised onboarding data in Google Sheets. I also compile personnel data and reports for senior HR staff while monitoring market and client information through Power BI dashboards.

In quality analysis and senior advisory work, I've improved workflows, maintained accurate CRM records, resolved customer issues, coordinated calendars across time zones, and provided reliable operational support in fast-paced remote environments.
```

## Experience

### Onboarding Specialist

Remote - USA. Jan 2026 - Present

```text
Facilitated onboarding by scheduling training sessions, addressing queries, and managing paperwork. Streamlined recruitment and onboarding documentation and conducted criminal background checks through Checkr.
```

Skills: Google-Sheets, Data-Analysis, Reporting, Process-Optimization, Power-BI, CRM-Systems, Checkr

### Quality Analyst / Senior Advisor

Remote - Portugal. Jan 2025 - Present

```text
Identified inefficiencies and implemented process improvements to enhance operational effectiveness. Managed workflows, maintained CRM systems, and provided administrative support.
```

Skills: CRM-Systems, Data-Entry, Reporting, Process-Optimization, Workflow-Management, Administrative-Support, Customer-Support, Microsoft-Office, Google-Workspace, Salesforce, Trello, Notion, Excel, Power-BI

### Analysis Content

Remote - UK. Jan 2024 - Present

```text
Handled administrative tasks including data entry, document preparation, and recordkeeping. Supported bookkeeping by preparing invoices and tracking payments.
```

Skills: Data-Entry, Record-keeping, Bookkeeping, Invoice-Preparation, Email-Management, Attention-To-Detail

## Education

### Middleton Murray

Level 3 NVQ, Business Administration

```text
Completed a Level 3 NVQ in Business Administration from Middleton Murray in 2019.
```

## Tech stack

- Salesforce
- Google Workspace
- Trello
- Notion
- Google Sheets
- QuickBooks
- Power BI

To contact Iara, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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