# Ian Keith Escabarte

Ian Keith Escabarte is a remote worker on Himalayas, GoHighLevel Implementation / Account Manager at Active SolutionsAI, based in Philippines.

Source: https://himalayas.app/@iankeithescabarte

```text
GoHighLevel Implementation / Account Manager at Active SolutionsAI, improving CRM processes and keeping implementation tasks and documentation accurate.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 221k+ PHP |
| Job categories | GHL Automation Specialist, CRM Specialist, Account Manager, Virtual Assistant |
| Skills | GoHighLevel CRM, CRM Implementation, Workflow Automation, Contact Management, Lead Management, Account Administration, Quality Assurance, Data Entry, Reporting, Calendar Management, Sales Support, Customer Support, Zendesk, Google Workspace, Microsoft Office |

## What I'm looking for

```text
I’m eager to use my GoHighLevel and integrations experience to enhance automation and streamline operations for Seamless Assist and its gym clients.
```

## About

```text
At Active SolutionsAI, I work on GoHighLevel implementation and account management, aligning CRM processes with client requirements. I review account setups and implementation tasks, and maintain process documentation.

At Alcohol Free Lifestyle, I provided administrative and GoHighLevel support, managing member information, scheduling, and customer requests. Earlier, I audited customer interactions and reported quality findings at Siblings Solutions, after providing email and chat support for e-commerce customers.
```

## Experience

### GoHighLevel Implementation / Account Manager (current)

Active SolutionsAI. Sep 2025 - Present

```text
Spearheaded GoHighLevel implementation and account management, ensuring alignment with organized CRM processes and client requirements. Oversaw review of account setups, implementation tasks, and process documentation to foster accurate and maintainable solutions.
```

Skills: GoHighLevel, CRM-Implementation, Account-Management, Quality-Assurance, Process-documentation, Team-Coordination

### Executive Virtual Assistant / GoHighLevel Support

Alcohol Free Lifestyle. Dec 2021 - Sep 2025

```text
Provided comprehensive administrative and CRM support for a coaching-focused business, encompassing email management, scheduling, and daily operational coordination. Managed member information and delivered sales and customer support, including processing fulfillment requests and handling invoice-related administration.
```

Skills: GoHighLevel, CRM-Support, Email-Management, Scheduling, Data-Entry, Calendar-Management, Social-Media-Support, Sales-Support, Customer-Support

### Quality Assurance Analyst

Siblings Solutions. Dec 2020 - Dec 2021

```text
Audited customer interactions across multiple channels, including phone, chat, and email, evaluating service quality against established performance expectations. Analyzed quality assurance findings and compiled daily, weekly, and monthly performance reports, supporting targeted coaching initiatives and service improvement efforts.
```

Skills: Quality-Assurance, Audit, Performance-Evaluation, Reporting, Coaching, Customer-Service

### Customer Support Representative

Siblings Solutions. Jan 2020 - Dec 2020

```text
Delivered email and chat support to e-commerce clientele throughout the Netherlands and wider Europe. Managed customer retention initiatives, processed refund requests, addressed order inquiries, and handled daily support communications.
```

Skills: Email-Support, Live-Chat, Customer-Retention, Refund-Processing, Order-Management, Communication-Skills

## Education

### University of the Immaculate Conception

Bachelor of Science, Hotel and Restaurant Management. 2015 - 2019

```text
Bachelor of Science in Hotel and Restaurant Management from the University of the Immaculate Conception, Davao City, Philippines, from 2015 to 2019.
```

## Tech stack

- SignNow
- Shopify
- Slack
- Zendesk
- HubSpot
- Google Workspace
- ClickUp
- Zapier
- Kixie
- Canva
- Calendly
- Microsoft Office

To contact Ian Keith, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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