# Huzefa Vohra

Huzefa Vohra is a remote worker on Himalayas, IT Operations, Infrastructure at Kuwait International Bank KSC, based in Kuwait.

Source: https://himalayas.app/@huzefavohra

```text
IT Operations Engineer at Kuwait International Bank KSC, upgrading Control-M automation and supporting core banking systems.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Kuwait |
| Authorized to work in | Kuwait |
| Salary expectations | 60k+ USD |
| Job categories | Systems Administrator, IT Operations Engineer, IT Support Engineer, Network Engineer |
| Skills | IT Operations, System Administration, Network Administration, Windows Server, Windows, Linux, Unix, Control M, Banking Applications, Production Support, Release Management, Disaster Recovery, Microsoft SQL Server, Sybase, Cisco Switches |

## What I'm looking for

```text
I'm seeking a System or Network Engineering role where I can apply my experience in system and network administration.
```

## About

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At Kuwait International Bank KSC, I support IT Operations, monitor banking applications and infrastructure, and help restore normal operations during failures. I also upgraded the Control-M automation project and perform its administration duties.

I monitor application performance, including end-of-day, month, and year processes, and address or escalate production issues. I participate in release control and deploy changes to production according to standard procedures.

Previously, as an IT Support Engineer at Kuwait International Bank KSC, I supported critical banking applications including Ethix, Mosaic, Phoenix, and 01 systems. I deployed Windows 10 Enterprise for the Call Center Department and provided remote support to retail branches.

At INC Technologies (K.S.C.C.), I worked on projects for Kuwait Stock Exchange and Kuwait Municipality, administering Windows Server environments and supporting users. Earlier, as a System Administrator at Supreme Traders VAPI (India), I managed Windows domains, mail servers, and network services.
```

## Experience

### IT Operations, Infrastructure (current)

Kuwait International Bank KSC. Nov 2021 - Present

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Restored normal operations and streamlined processes by providing proactive support during failures. Led and trained new IT Operations trainees, monitored application performance, and coordinated with vendors.
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Skills: Control-M, IT-Operations, Monitoring, Vendor-Management, Risk-Management, Backup, Security

### IT Support Engineer

Kuwait International Bank KSC. Dec 2015 - Nov 2021

```text
Provided support for critical banking applications and end users, deployed Windows 10 Enterprise, and managed system troubleshooting. Supported over 25 retail branches remotely and ensured SLA compliance.
```

Skills: Windows-10, SCCM, WDS, MDT, OpenText, Troubleshooting, Remote-Support, IP-phones, Xerox-MFP

### Residential Engineer

INC Technologies (K.S.C.C.). Oct 2008 - Nov 2015

```text
Administered Windows Server 2003/2008, managed virtual Hyper-V environments, and provided support to over 150 users across 12 buildings. Coordinated with clients and reported status and issues.
```

Skills: Windows-Server, Hyper-V, DHCP, DNS, Symantec-Antivirus, WSUS, Patch-Management, Remote-Administration

### System Administrator

Supreme Traders VAPI. Nov 2006 - Jul 2007

```text
Configured and maintained Exchange mail server 2003, managed Active Directory, and administered DHCP, DNS, and WSUS. Familiar with HP and Dell servers and backup policies.
```

Skills: Exchange-Server, Active-Directory, DHCP, DNS, WSUS, Symantec-Antivirus, HPE-ProLiant-ML350-Gen9, HP-DL, Dell-PowerEdge, RAID, VPN

## Education

### Pune University

Bachelor's Degree, Commerce

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Bachelor's Degree in Commerce from Pune University, completed in 2006.
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### IIHT Pune

Diploma, Computer Networking

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Diploma in Computer Networking from IIHT Pune, completed in 2005.
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### Microsoft

Microsoft Certified Professional, Information Technology

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Microsoft Certified Professional certification.
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### Jetking Pune

Microsoft Certified Systems Engineer Training, Information Technology

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Microsoft Certified Systems Engineer Training from Jetking Pune.
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### Cisco

Cisco Certified Network Associate, Networking

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Cisco Certified Network Associate (CCNA) certification from IIHT Pune.
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### Microsoft

Microsoft Certified System Administrator (Messaging), Information Technology

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Microsoft Certified System Administrator (Messaging) certification.
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### Microsoft

Microsoft Certified System Engineer (Messaging), Information Technology

```text
Microsoft Certified System Engineer (Messaging) certification.
```

## Tech stack

- Microsoft SQL Server
- Sybase
- Linux
- Windows
- Windows Server
- Webex

To contact Huzefa, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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