# Heather Jones

Heather Jones is a remote worker on Himalayas, Social Media Manager at KLDiscovery, based in United States.

Source: https://himalayas.app/@heatherjones

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Creative social media professional passionate about storytelling and community.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Social Media Manager, Graphic Designer, Marketing Specialist, Content Creator, Social Media Marketing Manager |
| Skills | Adobe Creative Suite, Figma, HubSpot, Graphic Design, Illustration, Typography, Screen Printing, Drawing, Social Media Strategy, Content Creation, Community Engagement, Storytelling, Salesforce, Microsoft Office |

## What I'm looking for

```text
I seek a role where I can leverage my creativity and strategic thinking to drive impactful social media campaigns in a mission-driven organization.
```

## About

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I am a creative and values-driven social media professional with a passion for storytelling and community engagement. My journey began with a Bachelor of Arts in Graphic Design from George Mason University, where I honed my skills in visual communication and artistic expression. I thrive in mission-led environments, bringing thoughtful strategy and visual cohesion to brands that prioritize purpose and meaningful connections.

Currently, I serve as a Social Media Manager at KLDiscovery, where I develop and manage multi-platform social media strategies that promote our services and innovations. My role involves collaborating with marketing and design teams to execute cohesive campaigns, enhancing audience engagement through visual storytelling. My previous experience as a Business Development Specialist and Credit and Collections Specialist has equipped me with strong communication and analytical skills, allowing me to support sales teams effectively and manage client relationships with precision.

Throughout my career, I have also embraced opportunities in art therapy and graphic design, where I designed therapeutic sessions for students and produced high-quality marketing materials for various organizations. I am dedicated to leveraging my diverse skill set to create impactful narratives and foster community connections through social media.
```

## Experience

### Social Media Manager (current)

[KLDiscovery](https://himalayas.app/companies/kldiscovery). Dec 2020 - Present

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Developed and managed multi-platform social media strategies to promote company services, technology innovations, and events. Collaborated with marketing and design teams to execute cohesive, on-brand campaigns, contributing to consistent follower growth and improved interaction.
```

Skills: Social-Media-Strategy, Content-Creation, Visual-Storytelling, Marketing-Campaigns

### Business Development Specialist

[KLDiscovery](https://himalayas.app/companies/kldiscovery). Jul 2019 - Present

```text
Supported the sales team by preparing service estimates, drafting contracts, and managing client communications. Improved client onboarding processes and maintained tracking and outreach data using Salesforce to identify trends and strengthen pipeline activity.
```

Skills: Sales-Support, Client-Communication, Process-Improvement, Salesforce, Data-Analysis, Pipeline-Management, Contract-Drafting

### Credit and Collections Specialist

[KLDiscovery](https://himalayas.app/companies/kldiscovery). Aug 2017 - Present

```text
Managed client accounts and resolved billing discrepancies, ensuring accurate financial records. Reconciled outstanding balances and partnered with finance and client service teams to resolve complex account issues.
```

Skills: Account-Management, Client-Services, Dispute-Resolution, Collaboration

### Art Therapist

Fairfax County Public Schools. Sep 2015 - Present

```text
Designed and facilitated art-based therapy sessions for students with emotional and developmental challenges. Integrated creative therapeutic methods to support student expression, while collaborating with special education teams to develop individualized strategies.
```

Skills: Art-Therapy, Facilitation, Creative-Therapeutic-Methods, Special-Education-Collaboration

### Marketing Specialist / Graphic Designer

KLNB Retail. Apr 2015 - Present

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Produced high-quality marketing materials and branded content for commercial real estate properties. Contributed to visual identity development and ensured consistency across print and digital campaigns.
```

Skills: Graphic-Design, Brand-Content, Brand-Identity, Adobe-Creative-Suite

### Staffing & Recruiting Associate / Graphic Designer

LDiscovery. May 2014 - Present

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Led graphic design for trade shows, web advertisements, internal UI layouts, and print collateral. Managed staffing projects, conducted interviews for legal review teams, and developed onboarding and training documentation for new hires.
```

Skills: Graphic-Design, Web-Advertisement-Design, Staffing, Interviewing, Onboarding

### Administrative Assistant

LDiscovery. May 2013 - Present

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Oversaw marketing design production, supported executive scheduling, and coordinated event logistics. Designed branded promotional materials and ensured smooth administrative operations for executive leadership.
```

Skills: Marketing-Design, Event-Coordination, Promotional-Materials, Administration, Scheduling, Brand-Management

## Tech stack

- Salesforce
- Gmail
- Figma
- HubSpot

To contact Heather, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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