# Haroldo Macedo Fontoura Jr

Haroldo Macedo Fontoura Jr is a remote worker on Himalayas, Global Privacy Compliance Specialist at Meta, based in Ireland.

Source: https://himalayas.app/@haroldomacedofontour

```text
Privacy operations specialist at Meta supporting privacy requests and compliance across Meta products.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Ireland |
| Authorized to work in | Ireland |
| Salary expectations | 75k+ EUR |
| Job categories | Privacy Operations, Trust And Safety Specialist, Policy Enforcement, Privacy Compliance Specialist, QA Analyst |
| Skills | Privacy Operations, Sensitive Case Handling, GDPR, Regulatory Compliance, Data Protection, Privacy Impact Assessment, Escalation Management, Trust and Safety Operations, Policy Interpretation, Policy Enforcement, Case Investigation, Root Cause Analysis, Quality Assurance, Process Improvement, SOP Development |

## About

```text
At Meta, I support Global Privacy Operations by reviewing and processing privacy requests across the Meta family of products. I investigate sensitive compliance issues and help ensure accurate, consistent case outcomes.

At BYTEDANCE – TIKTOK, I led global policy enforcement and privacy-sensitive workflows. I used SQL and Power BI to identify risks and trends, and targeted training and quality interventions reduced violation disputes by 15%.

At COVALEN – FACEBOOK, I handled high-risk and privacy-sensitive escalations, including court-ordered requests with Legal Authorities Response teams. I also developed dashboards to surface safety risks, privacy gaps and workflow improvements.

Earlier, at BOLER PROPERTY MANAGEMENT, I implemented CRM systems to improve data accuracy, access control and audit-ready documentation. Across these roles, I’ve worked with Legal, Policy, Product, Safety and operations teams on privacy, compliance and process improvement.
```

## Experience

### Global Privacy Compliance Specialist (current)

[Meta](https://himalayas.app/companies/meta). May 2026 - Present

```text
Support Global Privacy Operations in managing privacy rights and compliance activities across Meta products. Investigate complex privacy issues and support escalation and resolution of sensitive cases.
```

Skills: Privacy-Operations, GDPR, Compliance, Case-Management, Escalation-Management, Process-Improvement, Documentation, Cross-Functional-Collaboration

### Property Manager Team Lead

Boler Property Management. May 2024 - Apr 2026

```text
Managed confidential tenant and property data with strict adherence to data-handling standards. Implemented CRM systems and led risk-management initiatives to reduce operational exposure.
```

Skills: Data-Handling, CRM-Implementation, Risk-Management, Contract-Negotiation, Process-Improvement, Audit-Readiness

### Global Policy Enforcement Lead

[TikTok](https://himalayas.app/companies/tiktok). Jun 2023 - May 2024

```text
Led global policy enforcement and privacy-sensitive operational workflows, ensuring alignment with platform standards and regional regulations. Investigated complex issues using SQL and Power BI to identify trends and risks.
```

Skills: Policy-Enforcement, Privacy-Operations, SQL, Power-BI, Data-Analysis, Training, Escalation-Management, Cross-Functional-Collaboration

### Market Specialist Lead

[TikTok](https://himalayas.app/companies/tiktok). Jan 2023 - Aug 2023

```text
Managed market-specific operational workflows, ensuring alignment with local laws and privacy frameworks. Identified operational and privacy risks and translated findings into policy refinements and workflow improvements.
```

Skills: Operational-Workflows, Privacy-Compliance, Risk-Identification, Policy-Revision, Workflow-Improvement, Product-Collaboration

### Trust & Safety Quality Lead

[TikTok](https://himalayas.app/companies/tiktok). Jul 2021 - Apr 2023

```text
Owned global quality assurance frameworks focused on accuracy and privacy compliance. Conducted root-cause analysis of policy errors and developed operational reporting for senior management.
```

Skills: Quality-Assurance, Root-Cause-Analysis, Operational-Reporting, Process-Improvement, Policy-Compliance, Data-Analysis

### Trust & Safety Quality Analyst

[TikTok](https://himalayas.app/companies/tiktok). Jul 2020 - Jul 2021

```text
Supported quality assurance and analysis for trust and safety operations.
```

Skills: Quality-Assurance, Trust-and-Safety, Data-Analysis

### Trust & Safety Specialist

Facebook. Dec 2019 - Jul 2020

```text
Served as operational point of contact for high-risk and privacy-sensitive escalations. Interpreted and applied Community Standards to complex cases and worked with Legal Authorities Response teams.
```

Skills: Escalation-Management, Policy-Interpretation, Privacy-Compliance, Legal-Liaison, Dashboard-Development, Operational-Reporting

### Community Operator Analyst

Facebook. Dec 2018 - Dec 2019

```text
Reviewed user reports involving abusive and privacy-sensitive content. Managed emergency escalations involving data exposure and law-enforcement requests.
```

Skills: Content-Moderation, Privacy, Escalation-Management, Quality-Auditing, Coaching

### Account Executive

[Cognizant](https://himalayas.app/companies/cognizant). May 2015 - Oct 2018

```text
Managed SMB and enterprise client accounts, ensuring secure handling of client data and operational compliance. Used data insights to optimise client experience while adhering to policy and quality standards.
```

Skills: Account-Management, Data-Handling, Compliance, Data-Analysis, Client-Experience

### Sales Manager

Eurospar. Oct 2012 - Apr 2015

```text
Led commercial operations, managed customer data and supported risk-aware operational decisions.
```

Skills: Commercial-Operations, Data-Management, Risk-Management

### Manager

Trend Fairs and Congress. Sep 2010 - Jun 2012

```text
Supervised 20 employees and negotiated with suppliers, ensuring accuracy, operational compliance and data integrity.
```

Skills: Supervision, Supplier-Negotiation, Operational-Compliance, Data-Integrity

## Education

### Universidade Anhembi Morumbi

MBA, Business Management

```text
MBA in Business Management from Universidade Anhembi Morumbi, completed in 2012.
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### Faculdade São Luís

Bachelor's Degree, Tourism Management

```text
Bachelor's degree in Tourism Management from Faculdade São Luís, completed in 2006.
```

## Tech stack

- SQL
- Power BI

To contact Haroldo, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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