# Hammad Ahmad

Hammad Ahmad is a remote worker on Himalayas, Senior Billing Specialist at Freelance / Independent Consultant, based in Pakistan.

Source: https://himalayas.app/@hammadahmad3

```text
Billing Specialist at Freelance / Independent Consultant managing SaaS and eCommerce billing cycles and resolving client disputes.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Pakistan |
| Authorized to work in | Pakistan |
| Salary expectations | 70k+ USD |
| Job categories | Billing Specialist, Customer Service |
| Skills | Subscription Billing, Recurring Billing, Invoice Processing, Billing Dispute Resolution, Accounts Receivable, Collections, Account Reconciliation, Customer Support, Customer Retention, Payment Processing, Billing Reports, Bookkeeping, Accounts Payable, Pricing Design, Compensation Plan Design |
| LinkedIn | https://linkedin.com/in/hammad-ahmad777594131 |

## About

```text
At Freelance / Independent Consultant, I manage end-to-end billing cycles for SaaS and eCommerce clients, delivering invoices and completing monthly and quarterly reconciliations.

I’m the main point of contact for billing questions, explain charges, and resolve disputes to keep accounts in good standing.

I track outstanding balances and payment deadlines, negotiate payment arrangements, and correct account discrepancies before they affect financial reporting.

At Humanity.com Inc., I issued invoices and account updates, resolved client billing issues, and tracked incoming payments. I also bring four years of customer service experience handling inquiries and complaints by phone, email, and live chat.
```

## Experience

### Senior Billing Specialist (current)

Freelance / Independent Consultant. Mar 2022 - Present

```text
Managed end-to-end billing cycles for SaaS and eCommerce clients, delivering invoices on time and completing accurate monthly and quarterly reconciliations. Served as the main point of contact for client billing questions, resolving disputes and negotiating payment arrangements.
```

Skills: Stripe, Salesforce, HubSpot, Recurly, Invoicing, Reconciliations, Accounts-Receivable, Dispute-Resolution, Customer-Retention, Negotiation

### Billing Specialist

Humanity.com Inc.. Jun 2016 - Nov 2021

```text
Issued invoices and account updates for a growing client base, keeping accurate records of balances and payment history. Answered client billing questions and resolved account issues promptly, supporting customer retention and satisfaction.
```

Skills: Invoicing, Accounts-Receivable, Customer-Support, Payment-Processing, Fraud-Prevention

## Education

### Stockport College

Certificate, ICT Deployment. 2006 - 2008

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Completed a certificate in ICT Deployment at Stockport College, Manchester, UK from 2006 to 2008.
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### Manchester Academy

GCSE, General Studies. 2003 - 2005

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Completed GCSE studies at Manchester Academy, Manchester, UK from 2003 to 2005.
```

## Tech stack

- Salesforce
- HubSpot
- Stripe
- Recurly

To contact Hammad, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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