# Hafsa Imtiaz

Hafsa Imtiaz is a remote worker on Himalayas, Receptionist at Bargain Taxi, based in United Kingdom.

Source: https://himalayas.app/@hafsaimtiaz

```text
Detail-oriented receptionist and administrative professional delivering high-volume customer service and accurate scheduling.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United Kingdom |
| Authorized to work in | United Kingdom |
| Job categories | Receptionist, Receptionist, Administrative Assistant, Customer Service, Front Desk Receptionist, Medical Receptionist, Salon Receptionist, Dental Receptionist, Hospitality Receptionist, Legal Office Receptionist, Legal Receptionist, Bilingual Receptionist |
| Skills | Excel, PowerPoint, Customer Service, Administrative Support, Reception Duties, Professional Call Handling, Booking Management, Data Entry, Record keeping, Microsoft Office, Microsoft Word, Communication Skills, Time Management, Multitasking, Attention To Detail, Email Communication, English, Urdu, Punjabi, ICloud |

## What I'm looking for

```text
I’m looking for UK receptionist, administrative assistant, or customer service roles where I can handle front-desk duties, high-volume calls, bookings, and record keeping—while delivering friendly, professional service and supporting a smooth daily workflow.
```

## About

```text
I’m a detail-oriented and reliable administrative professional with a Bachelor’s degree in Computer Science and experience in customer service and front-desk operations. I handle high-volume calls, manage bookings, maintain accurate records, and deliver excellent customer service with strong communication and professional telephone etiquette.

In my recent receptionist role, I scheduled taxi bookings accurately, resolved customer enquiries and complaints efficiently, and kept customer records and booking systems up to date. I also managed email communications and coordinated information between customers and drivers, bringing strong organisation, time management, and multitasking to every shift.
```

## Experience

### Receptionist

Bargain Taxi. May 2023 - Feb 2025

```text
Managed high-volume inbound calls and scheduled accurate taxi bookings, resolving customer enquiries and complaints. Maintained customer records and coordinated email communications between customers and drivers while providing front-desk reception support.
```

Skills: Customer-Service, Reception-Duties, Booking-Management, Data-Entry, Record-keeping, Excel, PowerPoint, Front-Desk-Operations, Professional-communication

## Education

### University of the Punjab

Bachelor of Honours in Computer Science, Computer Science. 2017 - 2021

```text
Completed a Bachelor of Honours in Computer Science at the University of the Punjab from 2017 to 2021, equivalent to UK RQF Level 6.
```

## Tech stack

- iCloud
- Microsoft Excel

To contact Hafsa, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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