# Guillermo Alvarez

Guillermo Alvarez is a remote worker on Himalayas, Consultant at Nutrición Elite, based in El Salvador.

Source: https://himalayas.app/@guillermoalvarez2

```text
Strategy and Operations Director at 360 BS SA de CV who grew annual profit by over 30% and implemented an ERP system.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | El Salvador |
| Authorized to work in | El Salvador |
| Salary expectations | 45k+ USD |
| Job categories | Strategy and Operations Director, Consultant, Strategic Project Manager, Installed Base Leader, Strategic Project Leader |
| Skills | Strategic Planning, Operations Management, Process Improvement, Project Management, Process Mapping, Risk And Control Matrices, KPIs, ERP Implementation, Accounts Receivable, Sales Administration, Inventory Management, Financial Analysis, Business Intelligence, CRM, Negotiation |

## About

```text
At 360 BS SA de CV, I was responsible for company operations and maintained an accounts receivable delinquency rate below 3%. I opened the nationwide retail and redistributor market, achieved average annual profit growth of over 30%, and reached an inventory turnover ratio of 4.3.

I led the implementation of an ERP system at 360 BS SA de CV. As a Consultant at Nutrición Elite, I carried out strategic planning, improved processes, implemented policies, and monitored the sales team against its objectives.

At Fudem, I increased the customer satisfaction index by 8% and reduced the time required for key processes by 12%. I led a process improvement team and developed process maps, quality materials, risk matrices, audits, and KPIs.

Earlier, at British Telecom, I achieved a contract renewal rate above 90% for an annual sales portfolio of $25 million, led a team covering Central America and the Caribbean, and implemented CRM controls and dashboards. At Aeroman, I contributed to a business intelligence program using MicroStrategy and achieved productivity improvement and annual cost reductions.
```

## Experience

### Consultant

Nutrición Elite. Jan 2024 - Dec 2025

```text
Carried out strategic planning, improved existing processes, implemented policies and standardized processes, and monitored the sales team to ensure objectives were met.
```

Skills: Strategic-Planning, Process-Improvement, Policy-Implementation, Sales-Monitoring

### Strategic Projects Manager

Fudem. Jan 2016 - Dec 2017

```text
Increased customer satisfaction index by 8%, reduced key process time by 12%, led a process improvement team, and developed process maps, quality objectives, procedures, manuals, work instructions, risk matrices, quality audits, and KPIs.
```

Skills: Process-Improvement, Customer-Satisfaction, KPI-development, Quality-Management, Risk-Assessment, Process-Mapping

### Strategy and Operations Director

360 BS SA de CV. Jan 2013 - Dec 2016

```text
Responsible for company operations. Maintained a delinquency rate of less than 3% in accounts receivable, opened the market nationwide, achieved over 30% average annual profit growth, and led ERP implementation.
```

Skills: Operations-Management, Strategic-Planning, Accounts-Receivable, ERP-Implementation, Inventory-Management, Market-Expansion

### Installed Base Leader

[British Telecom](https://himalayas.app/companies/bt-group). Jan 2006 - Dec 2013

```text
Achieved a contract renewal rate of over 90% for an annual sales portfolio of $25 million, negotiated supplier discounts totaling more than $90,000 per year, secured SLA credits exceeding $240,000 annually, and led a team covering Central America and the Caribbean.
```

Skills: Contract-Renewal, Sales-Management, Supplier-Negotiation, SLA-Management, Team-Leadership, CRM-Implementation

### Strategic Project Leader

Aeroman. Jan 2002 - Dec 2006

```text
Achieved a 0.5% improvement in productivity, implemented cost reductions of $45,000 annually, contributed to business intelligence program implementation, managed annual budget compliance, and developed SWOT analyses and financial ratios.
```

Skills: Productivity-Improvement, Cost-Reduction, Business-Intelligence, Budget-Management, SWOT-Analysis, Financial-Analysis

## Education

### Pontificia Universidad Católica de Chile

Master in Business Administration, Business Administration

```text
Earned a Master's degree in Business Administration with an emphasis on Finance and Entrepreneurship.
```

### Universidad Centroamericana José Simeón Cañas

Industrial Engineer, Industrial Engineering

```text
Earned a degree in Industrial Engineering with an emphasis on project management.
```

### Colegio Champagnat

High School, Physics and Mathematics

```text
Completed high school with a focus on Physics and Mathematics.
```

## Tech stack

- Microsoft Teams
- Pharo
- ClickUp
- Gemini
- Microsoft Excel
- Zoom
- SAP
- Microsoft Visio
- MicroStrategy
- ChatGPT
- Microsoft Word
- Power BI
- Microsoft PowerPoint
- Microsoft Project
- Claude
- Microsoft Office

To contact Guillermo, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Rene Rosales](https://himalayas.app/@renerosales1): Sales Representative, Concentrix / Sirius XM
- [Oscar Riasco](https://himalayas.app/@oscarriasco): Program Manager, Tech Americas
- [Daniel Galeano](https://himalayas.app/@danielgaleano): Operations Project Coordinator, Dawn To Dusk Solar
- [Romeo Reyes Pinto](https://himalayas.app/@romeoreyespinto): Vice President of Customer Success, Applaudo
- [Rocio Henriquez de Mangandi](https://himalayas.app/@rociohenriquezdemang): Business Intelligence Analyst, Stanley Black & Decker
- [Mario G Donis](https://himalayas.app/@mariogdonis): Operations Supervisor, Cloud Assist Eagle Eye Security Co.
- [Estefanía Avendaño](https://himalayas.app/@estefanaavendao): Client Operations & Performance Lead, Shippealo
- [Carlos Garzona](https://himalayas.app/@carlosgarzona): Chief Operating Officer, Uassist.ME
- [Edgardo User](https://himalayas.app/@edgardoperez92): Comercial and Sales Manager, ALU ARQ S.A. de C.V.
- [Francisco Caceres](https://himalayas.app/@franciscocaceres): Regional Director – Technology Delivery & Business Transformation, Grupo TX