# Gracie Baldwin

Gracie Baldwin is a remote worker on Himalayas, HR Coordinator at IPG Health, based in Australia.

Source: https://himalayas.app/@graciebaldwin

```text
HR Coordinator at IPG Health who coordinated onboarding and offboarding and supported consistent processes across international teams.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Australia |
| Authorized to work in | Australia |
| Salary expectations | 32k+ AUD |
| Job categories | Customer Service Professional, HR Administrator, Customer Service Advisor, Sales Advisor |
| Skills | HR Administration, Employee Relations, Onboarding, Offboarding, HR and Legal Administration, Customer Service, Reception, High Volume Inquiry Handling, Sales Support, Retail Sales, Credit Agreement Processing, Event Coordination, Data Entry, Records Management, Confidential Information Handling |

## About

```text
At IPG Health, I managed employee relations across multiple regions and coordinated onboarding and offboarding. I worked with international teams to streamline processes and improve consistency across operations.

At Guildford Borough Council, I managed HR and legal administration, coordinated events and appointments, and trained new team members. Earlier, as a Customer Service Advisor there, I handled high-volume calls and sensitive enquiries, worked on reception, and supported Salesforce process improvements.

At Curry’s PC World, I advised customers on technology and payment options and processed customer credit agreements. I’ve also worked in hospitality and front-of-house roles, providing event support and serving customers.
```

## Experience

### HR Coordinator

IPG Health. Sep 2025 - Feb 2026

```text
Managed employee relations across multiple regions, focusing on clear communication and issue resolution. Coordinated onboarding and offboarding processes and collaborated with international teams to streamline processes.
```

Skills: HR-Administration, Employee-Relations, Onboarding, Offboarding, Communication-Skills, Process-Improvement

### Hospitality & Events

Casual Role. Apr 2025 - Oct 2025

```text
Provided waitressing and front of house support at events, assisted bar staff with drink service, restocking, and maintaining a clean and organised workspace. Checked deliveries and ensured correct stock levels.
```

Skills: Customer-Service, Event-Support, Stock-Management, Bar-Support

### HR & Legal Support Administrator

Guildford Borough Council. Apr 2023 - Sep 2025

```text
Managed HR and legal administration with strong accuracy and attention to detail. Coordinated events, appointments, and schedules, trained new team members, and provided support to leadership as required.
```

Skills: HR-Administration, Legal-Administration, Event-Coordination, Training, Attention-To-Detail

### Customer Service Advisor

Guildford Borough Council. Oct 2021 - Apr 2023

```text
Managed high-volume customer calls, including sensitive enquiries, and handled a caseload while meeting and exceeding KPIs. Completed administrative tasks across email, phone, and paper formats, worked front-of-house on reception, and supported Salesforce process improvements.
```

Skills: Customer-Service, Call-Handling, Case-Management, Salesforce, Administration, Frontdesk

### Sales Advisor

Curry's PC World. Oct 2019 - Oct 2021

```text
Worked in a fast-paced retail environment, achieving KPIs while supporting customers with product enquiries and providing advice on technology and payment options. Processed and authorised customer credit agreements, ensuring accuracy and delivering excellent customer service.
```

Skills: Retail-Sales, Customer-Service, KPI-Achievement, Credit-Agreements, Product-Knowledge

### Front of House/ Cafe Assistant

Funky Monkey Soft Play. Sep 2017 - Nov 2018

```text
Assisted with FOH registrations and customer sign-ups, prepared and served food and drinks in line with hygiene standards. Handled POS transactions, provided table service, and maintained a clean and well-stocked cafe area.
```

Skills: Customer-Service, Food-Preparation, POS-Transactions, Hygiene-Standards, Table-Service

## Education

### Farnborough Sixth Form College

A-Levels, Sociology, Drama and Theatre Studies, Performing Arts. 2019 - 2021. Grade: Sociology (B), Drama and Theatre Studies (B), Performing Arts (Distinction\*)

```text
Completed A-Levels in Sociology, Drama and Theatre Studies, and Performing Arts, achieving a Distinction* in Performing Arts.
```

### Weydon School

GCSEs, General Education. 2014 - 2019. Grade: 8 GCSEs (A-C)

```text
Achieved 8 GCSEs (A-C), including English and Maths.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office

To contact Gracie, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [K Russell](https://himalayas.app/@krussell): Temporary Administrator/Receptionist, Hays Recruitment Agency
- [Zoe Swan](https://himalayas.app/@zoeswan): Administration, Healthcare On Collins
- [lelah vranic](https://himalayas.app/@lelahvranic): People & Culture Coordinator, Learnosity
- [Liza Faraguna](https://himalayas.app/@lizafaraguna): People and Business Coordinator, NSW Rural Fire Service
- [Alessandra Dipede](https://himalayas.app/@alessandradipede): Assistant Manager, Amadio Vino & Cucina
- [Chloe Beacom](https://himalayas.app/@chloebeacom): Administration & Customer Service, Cleanaway Waste Management
- [marissa morina](https://himalayas.app/@marissamorina): Operations Executive, IELTS
- [Tavisha Patel](https://himalayas.app/@tavishapatel): Customer Contact Centre Representative, Deeca
- [Gabi Walker](https://himalayas.app/@gabiwalker): Contracts Administration Support Officer, City of Tea Tree Gully
- [Lauren Edwards](https://himalayas.app/@laurenedwards1): Relief Manager & Park Assistant, Porepunkah Pines Holiday Park