# govind parab

govind parab is a remote worker on Himalayas, Manager (Band I) at ICICI Bank Ltd., based in India.

Source: https://himalayas.app/@govindparab

```text
Loan operations Manager at ICICI Bank, processing refund requests and reconciling part-payment cases under the DRE Project.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 1205k+ INR |
| Job categories | Banking Officer, Banking Operations Manager, Lending Operations Officer |
| Skills | Loan Operations, Customer Service, Refund Processing, MIS Reporting, Payment Processing, Payment Reconciliation, NACH Lodgment, UAT, Credit Card Operations, Finacle, FinnOne, FCRM, ICRM, Microsoft Office, Microsoft Word |

## About

```text
At ICICI Bank Ltd., I process refund service requests through FCRM/ICRM and publish MIS reports for senior management. I also reconcile part-payment cases under the DRE Project and verify NOC/NDC data.

I previously worked in backend operations at Small Business FinCredit India Pvt Ltd. and credit card operations at AXIS BANK LTD., handling NACH lodgment, payment processing, reconciliations, and customer refund queries.
```

## Experience

### Manager (Band I) (current)

ICICI Bank Ltd.. May 2020 - Present

```text
Efficiently processed daily service requests for refunds via FCRM/ICRM system and published MIS reports for senior management. Coordinated with internal audit and recon teams, performed UAT testing, and executed moratorium cases.
```

Skills: FinnOne, Finacle, Microsoft-Office, MIS-Reporting, UAT, Customer-Service, Reconciliations

### Senior Officer

Small Business FinCredit India Pvt Ltd.. Sep 2019 - Apr 2020

```text
Executed timely NACH lodgment following loan disbursement and published daily, weekly, and monthly MIS reports. Verified lodgment and presentation files to ensure accurate online EMI deductions.
```

Skills: NACH, MIS-Reporting, Reconciliations, Loan-Operations

### Officer

AXIS BANK LTD.. May 2017 - Sep 2019

```text
Handled processing and reconciliation of credit card payments, maintained MIS, and processed auto-debit files in Finacle. Solved customer payment-related queries and processed payment files for retail and corporate clients.
```

Skills: Finacle, MIS-Reporting, Reconciliations, Credit-Card-Operations, Payment-Processing

## Education

### IFBI

Post-Graduation Diploma in Banking, Banking. 2016 - 2017. Grade: 68%

```text
Post-Graduation Diploma in Banking with 68% from IFBI, completed from October 2016 to February 2017.
```

### S.M. Shetty College, Powai, Mumbai University

Bachelor of Commerce, Commerce. 2013 - 2016. Grade: 58%

```text
Bachelor of Commerce (B.com) with 58% from S.M. Shetty College, Powai, Mumbai University, completed from June 2013 to April 2016.
```

### Vidya Niketan College, Ghatkopar, Maharashtra Board

H.S.C., General. 2012 - 2013. Grade: 63.67%

```text
H.S.C. with 63.67% from Vidya Niketan College, Ghatkopar, Maharashtra Board, completed from June 2012 to March 2013.
```

### Shivner Vidyamandir School, Andheri, Maharashtra Board

S.S.C., General. 2010 - 2011. Grade: 73.67%

```text
S.S.C. with 73.67% from Shivner Vidyamandir School, Andheri, Maharashtra Board, completed from June 2010 to April 2011.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office

To contact govind, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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