# Gnana Kumar S

Gnana Kumar S is a remote worker on Himalayas, Assistant Director/SDM at Hexaware Technologies, based in India.

Source: https://himalayas.app/@gnanakumars

```text
Delivery Manager at Hexaware Technologies delivering Salesforce and D365 projects, including an AI chatbot for support.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 4454k+ INR |
| Job categories | Delivery Manager, Project Manager, QA Manager, Software Engineer, Test Lead, Technical Lead |
| Skills | Project Delivery, Service Delivery Management, Project Management, Salesforce Marketing Cloud, Salesforce Sales Cloud, Microsoft Dynamics 365, Quality Assurance, Software Testing, Testing Automation, Mainframe Development, Data Warehouse, ETL, Big Data, Data Integration, Agile |
| LinkedIn | https://linkedin.com/in/gnana-kumar |

## About

```text
At Hexaware Technologies, I serve as Assistant Director/SDM, delivering Salesforce and D365 projects. For BUPA Health Insurance, I manage service delivery for a .NET and MS Dynamic 365 CRM application, including SLA tracking, governance, and support.

At IQVIA, I worked as Project Manager/Delivery Lead and delivered Salesforce Marketing Cloud projects for global pharma clients. I designed customized email campaigns using AMP script and SSJS, and implemented SMS and WhatsApp campaigns.

Earlier, I worked across QA and mainframe delivery, including Salesforce, Big Data, ETL, and airline systems. I contributed to code migration and data migration from DB2 to UDB, and implemented Selenium-based QA automation.
```

## Experience

### Assistant Director/SDM (current)

[Hexaware Technologies](https://himalayas.app/companies/hexaware-technologies-limited). Dec 2024 - Present

```text
Owned implementation, delivery, and support of CRM projects (SFMC and MS Dynamics 365) for global clients. Managed team building, project planning, budgeting, and client governance.
```

Skills: Salesforce-Marketing-Cloud, Microsoft-Dynamics-365, Project-Management, Agile, Scrum, Jira, Confluence, ServiceNow, ADO, AI-Chatbots, GitHub-Co-Pilot

### Project Manager/Delivery Lead

[IQVIA](https://himalayas.app/companies/iqvia). Jul 2011 - Aug 2024

```text
Managed delivery of Salesforce, DWH, and Mainframe projects. Led QA teams, implemented automation, and ensured SLA compliance for global clients.
```

Skills: Salesforce, DWH, Mainframe, ETL, Selenium, TestRail, CMMI, ISO, Agile, Scrum, Project-Management

### Consultant

[Sonata Software](https://himalayas.app/companies/sonata-software-north-america-inc). Apr 2005 - Jun 2011

```text
Worked as a Mainframe developer and QA lead on projects for airline and pharma clients. Involved in development, testing, and process improvement.
```

Skills: Mainframe, COBOL, JCL, DB2, VSAM, QA, Test-Planning, CMMI, TMMI

### Software Engineer

[Infinite Computer Solutions](https://himalayas.app/companies/infinite-computer-solutions). Dec 2004 - Apr 2005

```text
Involved in software development and testing activities, contributing to project delivery.
```

## Education

### Bangalore University

Master of Computer Applications, Computer Applications

```text
Master of Computer Applications degree from Bangalore University, completed in 2003.
```

## Tech stack

- MuleSoft
- Selenium
- Tableau
- Salesforce Sales Cloud
- Oracle
- Jira
- Bugzilla
- Python
- Java
- C
- Confluence
- SQL
- ServiceNow
- TestRail
- Microsoft Dynamics 365
- GitHub Copilot
- MicroStrategy
- AWS
- Salesforce Marketing Cloud

To contact Gnana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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