# Gloria Adodo

Gloria Adodo is a remote worker on Himalayas, Customer Service Officer/Marketer at Utako Microfinance Bank, based in Nigeria.

Source: https://himalayas.app/@gloriaadodo

```text
Customer Service Officer and Marketer at Utako Microfinance Bank, developing campaigns and client relationships.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 70k+ USD |
| Job categories | Customer Service Officer, Administrative Assistant, Inventory Officer, Marketing Officer |
| Skills | Customer Service, Customer Relationship Management, Marketing Planning, Marketing Campaigns, Marketing Reporting, Inventory Management, Human Resources Management, Administrative Support, Document Management, Microsoft Word, PowerPoint, Excel |
| LinkedIn | https://linkedin.com/in/gloria-adodo-92a216255 |

## What I'm looking for

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I'm seeking to use my experience in client management, marketing, and customer service to enhance customer satisfaction and support business growth through strong client relationships and exceptional service.
```

## About

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At Dantata & Sawoe Construction Company, I organized and maintained files, contracts, and project documents as an Administrative Assistant. I also acted as a liaison between management, clients, contractors, and vendors.

At Rufus Giwa Polytechnic, I worked as an Assistant Lecturer (NYSC), preparing lesson materials, evaluating and grading students, and delivering teaching.

At Utako Microfinance Bank, I addressed customer inquiries and complaints while developing and executing marketing plans. I also prepared marketing performance reports and built relationships with clients to support loyalty and retention.

I hold an HND and OND in Food Technology from Auchi Polytechnic. My certifications include Human Resource Management Professionals and Jobberman Soft Skills Training.
```

## Experience

### Customer Service Officer/Marketer

Utako Microfinance Bank. Jan 2024 - Dec 2026

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Addressed customer inquiries and complaints promptly, developed and executed marketing plans, and built client relationships to increase loyalty and retention.
```

Skills: Customer-Service, Marketing, Customer-Relationship-Management, Reporting, Market-Analysis

### Assistant Lecturer (NYSC)

Rufus Giwa Polytechnic. Jan 2021 - Dec 2022

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Delivered teaching to students, created lesson materials, and handled student evaluation and grading. Attended departmental and faculty meetings and conferences.
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Skills: Teaching, Lesson-Planning, Student-Evaluation, Grading, Communication-Skills

### Administrative Assistant

Dantata & Sawoe Construction Company. Jan 2020 - Dec 2021

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Organized and maintained files, contracts, and project documents. Acted as a liaison between management and clients, contractors, and vendors, and handled office operations.
```

Skills: File-Management, Contract-Management, Communication-Skills, Office-Operations, Vendor-Management

## Education

### International Institute of Project and Safety Management (IIPSM)

Human Resource Management Professionals, Human Resource Management

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Completed Human Resource Management Professionals certification in 2022.
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### Auchi Polytechnic

HND, Food Technology

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Completed a Higher National Diploma in Food Technology at Auchi Polytechnic in 2021.
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### Auchi Polytechnic

OND, Food Technology

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Completed an Ordinary National Diploma in Food Technology at Auchi Polytechnic in 2018.
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### Newlife Baptist Primary School

First School Leaving Certificate, Primary Education

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Earned a First School Leaving Certificate from Newlife Baptist Primary School.
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### Winfosa Education Centre

Senior Secondary School Certificate, General Studies

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Attained a Senior Secondary School Certificate from Winfosa Education Centre.
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### Jobberman

Soft Skills Training, Soft Skills

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Completed Soft Skills Training in 2022.
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### Auchi Polytechnic

Project, Food Technology

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Completed a project on Mineral Composition of Wheat-Cassava Flour blends as affected by ratio and variety in 2021.
```

### Auchi Polytechnic

Project, Food Technology

```text
Completed a project on Production and Sensory Evaluation of Local Beverage Produced from Melon Seed and Pineapple Juice (Melopin) in 2018.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Gloria, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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