# Gianluca Isoardi

Gianluca Isoardi is a remote worker on Himalayas, Receptionist at Agriturismo Tenuta del Fatio, based in Italy.

Source: https://himalayas.app/@gianlucaisoardi

```text
Receptionist at Agriturismo Tenuta del Fatio, welcoming guests and managing reservations through Booking.com, phone, and the website.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Italy |
| Authorized to work in | Italy |
| Salary expectations | 35k+ EUR |
| Job categories | Receptionist, Travel Booking Agent, Administrative Assistant, Transport Planner |
| Skills | Guest Check In And Check Out, Reservation Management, Hotel Reservations, Travel Booking, Amadeus, Sabre, Booking.Com, Airbnb, Expedia, HRS, AgentSource, Pico, Ticket Reissuance, Refund Processing, Group PNR Management |

## About

```text
At Agriturismo Tenuta del Fatio, I welcome guests and handle check-in and check-out. I also manage incoming reservations through the website, by phone, and on Booking.com.

At BCD Travel Italy, I booked and changed travel reservations using Amadeus and other booking portals. I also reissued airline tickets and managed refunds.

Earlier, at Comocaravan Srl, I prepared camper rental quotes and contracts, handled invoicing, and assisted customers before and after sales. My work has also included hotel reservations at ACI blueteam S.p.a. and travel booking at other agencies.
```

## Experience

### Receptionist (current)

Agriturismo Tenuta del Fatio. Mar 2026 - Present

```text
Welcomed guests, managed check-in and check-out, handled reservations via website, phone, and Booking.com, and prepared and served breakfast.
```

Skills: Reception, Check-in, Check-Out, Reservations, Booking.Com, Customer-Service

### Travel booking agent

BCD Travel Italy. Feb 2024 - Mar 2026

```text
Used Amadeus GDS for booking and modifying hotel, car, and flight reservations, managed refunds and PNRs, and handled train and ferry bookings.
```

Skills: Amadeus, GDS, Group-PNR-Management, Refunds, Low-Cost-Carriers, Ferry-Bookings, Train-Booking, AgentSource, Pico

### Administrative office worker

Comocaravan Srl. May 2023 - Nov 2023

```text
Created customer database, prepared quotes and contracts for camper rentals and sales, managed invoicing and payments, and handled spare parts and insurance.
```

Skills: Customer-Databases, Quoting, Contract-Management, Invoicing, POS, Insurance, Social-Media, Customer-Service

### Travel booking agent

ACI blueteam S.p.a.. Aug 2016 - May 2023

```text
Arranged prepayments for hotel reservations, provided quotes and reservations using GDS and online portals, and managed confirmations and invoices.
```

Skills: Sabre, Booking.Com, Airbnb, Expedia, HRS, Hotel-Reservations, Invoicing, Customer-Service

### Junior transport planner

Euronord International Srl. Mar 2016 - Jun 2016

```text
Collected goods, organized deliveries, managed couriers, and maintained contacts with foreign correspondents. Handled loading of trucks and Intrastat declarations.
```

Skills: Logistics, Transportplanning, Courier-Services-Management, Intrastat, Customer-Service

### Clerical assistant

Alba E&C SA. Feb 2016 - Feb 2016

```text
Managed maps and planimetries of industrial plants using AutoCAD.
```

Skills: Autocad, technical-drawings, Planimetry

### Junior transport planner

UBV Group Spa. Jul 2015 - Dec 2015

```text
Managed collection of goods, delivery organization, courier management, and contacts with foreign correspondents. Handled loading of trucks and compiled Intrastat declarations.
```

Skills: Logistics, Transportplanning, Courier-Services-Management, Intrastat, Customer-Service

## Education

### AIV Academy

Videogame Programming, Videogame Programming

```text
Currently studying Videogame Programming at the AIV Academy.
```

### SAE Institute Milan

Urban Music Production certificate, Urban Music Production

```text
Achieved Urban Music Production certificate at SAE Institute Milan in 2022.
```

### Istituto Paritario Francesco Casnati - Liceo Linguistico

Linguistics Diploma, Linguistico. 2009 - 2014

```text
Linguistics Diploma from Istituto Paritario Francesco Casnati - Liceo Linguistico, completed in 2014.
```

## Tech stack

- AutoCAD

To contact Gianluca, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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