# Georgina Alexis

Georgina Alexis is a remote worker on Himalayas, Client Success Manager at Iron Mountain Records Management, LLC, based in United States.

Source: https://himalayas.app/@georginaalexis

```text
I retain and grow strategic enterprise accounts through executive relationships, renewals, and cross-functional issue resolution.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 91k+ USD |
| Job categories | Relationship Manager, Operations Associate, Customer Success Manager, Enterprise Account Manager, Customer Experience Manager, Program Manager, Project Manager |
| Skills | Customer Success, Enterprise Account Management, Executive Engagement, Customer Retention, Customer Renewals, Customer Health, Risk Mitigation, Strategic Business Reviews, Opportunity Identification, Escalation Management, Change Management, Program Coordination, Project Coordination, Contract Negotiation, Root Cause Analysis, Salesforce, ServiceNow, Oracle, Excel, PowerPoint, Google Workspace |
| LinkedIn | https://https://www.linkedin.com/in/georgina-alexis-a82b0b73/ |

## What I'm looking for

```text
I'm looking to lead strategic enterprise customer relationships, protect and grow recurring revenue, and partner across teams to resolve complex customer challenges.
```

## About

```text
At Iron Mountain, I managed 70+ enterprise accounts across regulated and complex industries, leading strategic business reviews, resolving high-risk issues, and aligning Operations, Billing, Sales, Legal, Transportation, and support teams around customer outcomes.

I've secured $5.5M+ in annual recurring revenue through five-year renewals, recovered $5M+ in aged receivables, and contributed $1.5M in growth pipeline. I was named Client Success Manager of the Quarter three times and ranked No. 2 across the Customer Success organization.
```

## Experience

### Client Success Manager

[Iron Mountain Records Management, LLC](https://himalayas.app/companies/iron-mountain). Oct 2020 - Jul 2025

```text
Managed strategic relationships for 70+ enterprise accounts, leading business reviews and renewals. Recovered over $5M in aged receivables and contributed $1.5M to growth pipeline.
```

Skills: Salesforce, ServiceNow, Oracle, Excel, PowerPoint, Customer-Retention, Strategic-Business-Reviews, Risk-Mitigation, Escalation-Management, Cross-functional-Coordination

## Tech stack

- Salesforce
- HubSpot
- Google Workspace
- Microsoft Excel
- Zoom
- ZoomInfo
- ServiceNow
- Clay
- Microsoft Outlook
- Microsoft PowerPoint

To contact Georgina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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