# Georgiana Loredana

Georgiana Loredana is a remote worker on Himalayas, Customer Support & Sales Representative at TELUS International, based in Romania.

Source: https://himalayas.app/@georgianaloredana

```text
I support customers and drive sales across multilingual, international service environments.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Romania |
| Authorized to work in | Romania |
| Salary expectations | 30k+ EUR |
| Job categories | Customer Support Representative, Sales, Customer Success Representative, Hospitality Specialist |
| Skills | Customer Support, Sales, Upselling, Client Relations, Customer Service, CRM Systems, Support Platforms, Microsoft Office, Microsoft Word, Excel, Google Workspace, Email Management, Remote Communication Tools, PDF Editing, Document Formatting, Social Media Management, AI Tools, Prompt Writing, Digital Content Creation, Typing, Multitasking, Communication Skills, Negotiation, Conflict Resolution, Time Management, Adaptability, Inventory Management, Staff Coordination, Order Management, Reservation Support, Romanian, French, English, Serbian, Serbo Croatian, German, Italian, Spanish |

## What I'm looking for

```text
I'm looking for a customer support or sales role where I can use my multilingual communication, CRM experience, problem-solving, and international customer service background.
```

## About

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I've supported French- and English-speaking customers at TELUS International while selling internet, television, mobile subscriptions, and security systems.

I handle customer requests, resolve issues, work with CRM and support platforms, and consistently meet KPIs and performance targets in a remote international environment.

Before that, I managed a bar and grocery store in Brussels, coordinating daily operations, staff, inventory, customer relationships, suppliers, and sales.

I also bring hospitality and Airbnb support experience, along with fluent Romanian, French, and English communication and strong multilingual customer service skills.
```

## Experience

### Customer Support & Sales Representative

[TELUS International](https://himalayas.app/companies/telus-international-ai-inc). Feb 2024 - Aug 2026

```text
Provided customer support in French and English, handling customer requests and resolving issues. Sold internet, television, mobile phone subscriptions and security systems while meeting KPIs and performance targets.
```

Skills: Customer-Support, Sales, CRM-Systems, Support-Platforms, French, English, Remote-Work, KPI-Management

### Grocery Store Manager / Administrator

Brussels, Belgium. Jun 2014 - Aug 2023

```text
Managed commercial operations and relationships with customers and suppliers, with experience in sales and customer service.
```

Skills: Sales, Customer-Service, Supplier-Relations, Commercial-Operations

### Bar Manager / Administrator

Brussels, Belgium. Apr 2006 - May 2014

```text
Managed the venue's daily activities, coordinated staff and customer relations, and managed orders and inventory.
```

Skills: Staff-Coordination, Client-Relations, Inventory-Management, Order-Management

### Hospitality & Airbnb Support

Brussels, Belgium

```text
Managed customer relationships in the hospitality sector, providing reservation support and customer communication, including mediation and customer service.
```

Skills: Customer-Relationship-Management, Reservation-Support, Client-Communication, Mediation, Customer-Service

## Education

### Business Management / Business Administration – Brussels, Belgium

Business Administration, Business Management. 2015 - 2016

```text
Studied business management and administration in Brussels, Belgium from 2015 to 2016.
```

### Secretarial School – Liège, Belgium

Secretarial Diploma, Secretarial Studies. 2005 - 2007

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Attended secretarial school in Liège, Belgium from 2005 to 2007.
```

### Typing Course – Brussels, Belgium

Typing Course, Typing. 2004 - 2005

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Completed a typing course in Brussels, Belgium from 2004 to 2005.
```

### Ion Neculce High School

High School Diploma, General Studies

```text
Graduated from Ion Neculce High School in Târgu-Frumos, Romania in 2003.
```

## Tech stack

- Google Workspace
- Microsoft Excel
- Microsoft Word

To contact Georgiana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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