# Genevieve Thervil

Genevieve Thervil is a remote worker on Himalayas, Loan Escrow Administrator at Spencer Savings Bank, based in United States.

Source: https://himalayas.app/@genevievethervil

```text
Banking professional at Spencer Savings Bank who processed escrow payments and resolved discrepancies.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 70k+ USD |
| Job categories | Banking Specialist, Escrow Administration, Financial Services Representative, Administrative Assistant, Customer Service |
| Skills | Financial Transaction Processing, Payment Posting, Escrow Support, Property Tax, Account Research, Discrepancy resolution, Customer Service, Complaint Resolution, Data Entry, Excel, Event Planning |

## About

```text
At Spencer Savings Bank, I processed high-volume property tax and insurance payments as a Loan Escrow Administrator. I resolved escrow discrepancies through communication with customers and internal teams.

I maintained detailed financial records to support compliance, audits, and accurate payment tracking.

As a Floating Financial Service Representative II at Spencer Savings Bank, I processed daily deposits, transfers, and loan payments across multiple branches. I assisted customers with account issues and investigated and corrected transaction discrepancies.

Earlier, as a Cashier / Cash Office Associate at K-Mart, I balanced and verified cashier drawers, prepared cash for the next day's operations, and assisted customers with payments and refunds.
```

## Experience

### Loan Escrow Administrator

Spencer Savings Bank. Dec 2024 - Aug 2025

```text
Processed high-volume property tax and insurance payments with accuracy and timeliness. Resolved escrow discrepancies through communication with customers and internal teams, and maintained detailed financial records to support compliance and audits.
```

Skills: Payment-Processing, Escrow-Support, Property-Tax, Client-Communication, Financial-Record-Keeping, Compliance

### Floating Financial Service Representative II

Spencer Savings Bank. Jan 2020 - Dec 2024

```text
Processed daily transactions including deposits, transfers, and loan payments. Assisted customers across multiple branches, resolved account issues, and investigated and corrected transaction discrepancies.
```

Skills: Financial-Transactions, Customer-Service, Account-Resolution, Discrepancy-Investigation, Branch-Operations

### Cashier / Cash Office Associate

K-Mart. Jan 2017 - Dec 2019

```text
Balanced and verified cashier drawers to ensure accuracy and proper cash handling. Prepared cash for next day's operations and assisted customers with payments, refunds, and transaction-related inquiries.
```

Skills: Cash-Handling, Cashiering, Customer-Service, Payment-Processing, Refunds

## Education

### Bloomfield College of Montclair State University

Bachelor of Science, Business Administration

```text
Bachelor of Science in Business Administration with a focus on Finance, completed in 2024.
```

### West Orange High School

High School Diploma, General Studies

```text
Graduated from West Orange High School in 2015.
```

## Tech stack

- Microsoft Excel

To contact Genevieve, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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