# Gayathri Belur

Gayathri Belur is a remote worker on Himalayas, Inside Sales Customer Support (IDM) at Wurth Electronics Services India Pvt Ltd, based in India.

Source: https://himalayas.app/@gayathribelur

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Graduate with over 15 years of professional experience
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Invoice Processor, Customer Support Executive, Inside Sales |
| Skills | Analytical Skills, Interpersonal Skills, Documentation, Process Improvement, Stakeholder Management, Customer Support, Order Processing, Microsoft Word, Communication Skills, PowerPoint |

## What I'm looking for

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Seeking an opportunity to advance my career with a leading corporate organization, leveraging my strengths and potential in a challenging environment.
```

## About

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As a seasoned professional with over 15 years of experience, I have developed strong analytical and interpersonal skills, with a proven track record of effectively interacting with clients in voice and non-voice environments. My expertise lies in coordinating daily operations, ensuring quality and timeliness, and handling multiple processes individually.

Throughout my career, I have worked with leading corporate organizations, including Element14, Dell International Pvt Ltd, and IBM, where I have honed my skills in documentation, process improvement, and stakeholder management. I am confident in my ability to leverage my strengths and potential in a challenging environment, contributing effectively to meet and exceed employer expectations.

I am a results-driven professional with a strong focus on customer delight, and I am well-versed in handling customer queries and escalations. I am excited to take on new challenges and advance my career with a leading corporate organization.
```

## Experience

### Inside Sales Customer Support (IDM) (current)

Wurth Electronics Services India Pvt Ltd. Jan 2023 - Jan 2024

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Handled inside sales and customer support, converting purchase orders into system entries and managing customer interactions regarding stock and pricing. Ensured timely processing of orders and customer satisfaction.
```

Skills: Inside-Sales, Customer-Support, Order-Management, Pricing, Documentation, Interaction, Data-Management, Communication-Skills

### Inside Sales Customer Support

TTI Electronics Asia INC. Sep 2022 - Jan 2023

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Managed inside sales and customer support, processing purchase orders and ensuring accurate stock allocation. Interacted with customers for credit card verification and order confirmations.
```

Skills: Inside-Sales, Customer-Support, Order-Processing, Documentation, Data-Analysis, Interaction, Communication-Skills

### Sr Associate - Order Processing

Element14 India Pvt Ltd. Mar 2012 - Sep 2022

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Managed order processing and customer support, ensuring timely and accurate order fulfillment. Responsible for documentation, stakeholder management, and process improvement activities. Engaged in quality assurance and customer service excellence.
```

Skills: Order-Processing, Customer-Support, Documentation, Stakeholder-Management, Process-Improvement, Quality-Assurance, Data-Analysis, Change-Management, Communication-Skills

### Customer Support Executive (Contractor)

[IBM](https://himalayas.app/companies/ibm-com). Jan 2009 - Jan 2011

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Delivered customer support in a contractor role, focusing on order processing and client interactions. Ensured high levels of customer satisfaction and managed documentation effectively.
```

Skills: Customer-Support, Order-Processing, Documentation, Client-Management, Quality-Assurance, Process-Improvement, Stakeholder-Management, Data-Analysis, Communication-Skills

### Customer Support Executive

Dell International Pvt Ltd. Mar 2006 - Jan 2009

```text
Provided customer support and order processing services. Handled inbound and outbound calls, ensuring customer satisfaction through effective communication and problem resolution.
```

Skills: Customer-Support, Outbound-Calling, Order-Processing, Documentation, Quality-Assurance, Communication-Skills

## Tech stack

- Gmail

To contact Gayathri, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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