# Gaurav Kumar

Gaurav Kumar is a remote worker on Himalayas, Risk-Based Quality Auditor at Tata Consultancy Services, based in India.

Source: https://himalayas.app/@gauravkumar50

```text
Compliance & Onboarding Analyst at Tata Consultancy Services who audited financial agent onboarding and helped reduce payment errors by 30%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 1133k+ INR |
| Job categories | Compliance Analyst, Onboarding Analyst, KYC Analyst, Aml Analyst, Risk Analyst |
| Skills | KYC, AML, CFT, Suspicious Transaction Reporting (STR LVCTR), OSINT, Financial Agent Onboarding, Insurance Processing, Insurance Claims Processing, Compliance Auditing, Risk Assessment, Documentation Verification, Identity Verification, Address Verification, Audit, Regulatory Compliance |
| LinkedIn | https://linkedin.com/in/gaurav-kumar-65b81a105 |

## About

```text
At Tata Consultancy Services (TCS), I audited financial agent onboarding workflows alongside insurance processing audits, identifying compliance gaps and operational risks. I also supported KYC document verification and used SAP Commissions to process onboarding cases and maintain accurate audit trails.

I designed a standardized audit checklist and documentation to make reviews more consistent and easier to hand off. I led calibration sessions and traced escalations to root cause; my work contributed to a 30% reduction in payment error rates over two years.

At EXL Services Pvt. Ltd., I processed and evaluated 35–50 life and death insurance claims daily, maintaining 99% accuracy in compliance and documentation review. I also worked with senior adjusters on escalated eligibility and payout questions.

Earlier, at iEnergizer, I delivered technical support for software and system issues across customer platforms. My training includes AML, CFT, STR analysis, and OSINT, alongside experience in documentation verification, audit protocols, and compliance-focused operations.
```

## Experience

### Risk-Based Quality Auditor

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). Aug 2022 - Aug 2026

```text
Audited financial agent onboarding workflows and insurance processing, identifying compliance gaps and operational risks. Supported KYC document verification and used SAP Commissions to maintain accurate audit trails.
```

Skills: SAP-Commissions, KYC, AML, Audit, Compliance, Power-BI, Root-Cause-Analysis, Documentation-Verification

### Death Claims Process Analyst

[EXL Services Pvt. Ltd.](https://himalayas.app/companies/exl). Dec 2018 - Jun 2022

```text
Processed and evaluated 35-50 life and death insurance claims daily with 99% accuracy. Collaborated with senior adjusters on escalations and contributed to internal audits and quality assurance.
```

Skills: Claims-Processing, Compliance, Documentation-Review, Data-Integrity, Quality-Assurance, Cross-Functional-Collaboration

### Technical Support Associate

iEnergizer. Dec 2014 - Jan 2016

```text
Delivered technical support for software and system issues across customer platforms. Resolved user queries with high customer satisfaction and documented troubleshooting steps.
```

Skills: Technical-Support, Troubleshooting, Customer-Satisfaction, Documentation

## Education

### Indira Gandhi National Open University

Master of Arts, Rural Development. 2026 - Present

```text
Pursuing a Master of Arts in Rural Development, expected to complete in 2026.
```

### University of Delhi

Bachelor of Arts, Arts. 2014 - 2018

```text
Completed a Bachelor of Arts from the University of Delhi, School of Open Learning, from 2014 to 2018.
```

## Tech stack

- Microsoft Excel
- Power BI

To contact Gaurav, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Mohan Babu s](https://himalayas.app/@mohanbabus): KYC Analyst, Tata Consultancy Services (TCS)
- [Garima Chaudhary](https://himalayas.app/@garimachaudhary): Support Analyst, TEKsystems Global Services
- [shivani kumari](https://himalayas.app/@shivanikumari): Corporate Account Manager, Tata AIA Life Insurance Company
- [Lakshmi Mallikarjuna](https://himalayas.app/@lakshmimallikarjuna): Lead Associate, WNS Global Services Pvt. Ltd.
- [Kunal Tandon](https://himalayas.app/@kunaltandon): Citizen Service Executive, Tata Consultancy Services (TCS)
- [sanju dagar](https://himalayas.app/@sanjudagar): Senior Processor, Wipro
- [Vansh Kapoor](https://himalayas.app/@vanshkapoor2): Senior QCA, NatWest Group
- [Nisha Nikam](https://himalayas.app/@nishanikam): Compliance Specialist, Amazon Development Centre
- [Akash Gopakumar](https://himalayas.app/@akashgopakumar): KYC QA Analyst (AML/ Financial Crime), Barclays Bank
- [Rashmi Angadi](https://himalayas.app/@rashmiangadi): Business Processes Lead, Tata Consultancy Services