# Gael Francisco

Gael Francisco is a remote worker on Himalayas, Customer Service Representative at NS Outsourcing, based in Dominican Republic.

Source: https://himalayas.app/@gaelfrancisco

```text
Customer Service Representative at NS Outsourcing handling customer inquiries and resolving concerns.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Dominican Republic |
| Authorized to work in | Dominican Republic |
| Salary expectations | 30k+ USD |
| Job categories | Customer Service, Email Support Representative, Administrative Assistant |
| Skills | Customer Service, Customer inquiry handling, CRM Software, Conflict Resolution, Data Entry, Administrative Support, Microsoft Office, Written Communication |

## What I'm looking for

```text
I’m seeking remote opportunities in Email Support, Customer Support, and Administrative Assistance.
```

## About

```text
At NS Outsourcing, I assist customers by addressing inquiries and providing accurate information. I identify customer concerns and offer effective solutions while following company procedures and quality standards.

I’m seeking remote opportunities in Email Support, Customer Support, and Administrative Assistance. I’m currently studying Software Engineering at Universidad del Caribe (UNICARIBE).
```

## Experience

### Customer Service Representative (current)

NS Outsourcing. Oct 2025 - Present

```text
Assist customers by addressing inquiries and providing accurate information. Identify customer concerns and provide effective solutions while following company procedures and quality standards.
```

Skills: Customer-Service, CRM-Software, English-Spanish-communication, Written-Communication, Problem-Solving, Customer-inquiry-handling, Data-Entry, Attention-To-Detail, Administrative-Support, Microsoft-Office, Time-Management, Conflict-Resolution

## Education

### Universidad del Caribe (UNICARIBE)

Currently Studying, Software Engineering

```text
Currently studying Software Engineering.
```

### Centro Educativo Enseña

Secondary Education, Mathematics and Technology

```text
Completed secondary education with a focus on Mathematics and Technology.
```

### ITAO Polytechnic

Technical Studies, Electronics

```text
Completed two years of technical studies in Electronics.
```

## Tech stack

- Microsoft Office

To contact Gael, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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