# Gabriella B

Gabriella B is a remote worker on Himalayas, Freelance Audio & Live Events Technician at RWS Global, Miloco Studios, based in United Kingdom.

Source: https://himalayas.app/@gabriellab

```text
Campus Support Technician at Institute of Contemporary Music Performance, resolving support requests and troubleshooting studio equipment.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United Kingdom |
| Authorized to work in | United Kingdom |
| Salary expectations | 28k+ GBP |
| Job categories | Customer Support Technician, Audio Technician, Event Technician, Customer Support Specialist |
| Skills | Technical Support, Customer Service, Ticket Management, Technical Troubleshooting, CRM Systems, Reception Systems, Phone Systems, Audio Production, Live Sound, Studio Setup, Instrument Maintenance, Stock Control, Zendesk, Microsoft Dynamics, Excel |

## About

```text
At Institute of Contemporary Music Performance, I provide first-line support to staff and students, logging, prioritising and resolving requests through a support ticket system. I also troubleshoot technology and studio equipment, and help keep equipment records accurate.

With RWS Global and Miloco Studios, I welcome guests and clients, set up studios and operate DAWs, QLab and live sound for musical theatre productions. I’ve also worked as a Crew Member at Spartan Crew, loading and rigging sound and visual equipment.
```

## Experience

### Freelance Audio & Live Events Technician (current)

RWS Global, Miloco Studios. Aug 2025 - Present

```text
Welcome guests and clients, set up studios and troubleshoot technology and equipment. Operate DAWs, QLab and live sound for musical theatre productions.
```

Skills: Audio-Engineering, Live-Sound, QLab, DAWs, Troubleshooting, Customer-Service

### Campus Support Technician (current)

Institute of Contemporary Music Performance. Nov 2024 - Present

```text
Provide first-line support to staff and students, logging, prioritising and resolving requests through a support ticket system. Troubleshoot technology and studio equipment issues, handle reception duties, and maintain equipment records.
```

Skills: Ticket-Management, Technical-Troubleshooting, Customer-Service, Reception, Excel, Equipment-Maintenance

### Crew Member

Spartan Crew. Apr 2024 - Nov 2024

```text
Loaded and unloaded trucks and rigged and derigged sound and visual equipment. Built stages, sound systems and drapes as part of a fast-moving team.
```

Skills: Rigging, Stage-Setup, Teamwork, Logistics

## Education

### Institute of Contemporary Music Performance

Bachelor of Arts, Creative Music Production. 2022 - 2025. Grade: 2:1

```text
Bachelor of Arts in Creative Music Production with a 2:1 classification.
```

### Kingsdale Foundation School

A Levels, General Studies. 2020 - 2022

```text
A Levels in Mathematics, Sociology, and Music Technology.
```

## Tech stack

- Zendesk
- Microsoft Excel
- Zapier

To contact Gabriella, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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