# Freesia Mendonca

Freesia Mendonca is a remote worker on Himalayas, Treasury & Reconciliation Associate at Interpolitan Money, based in India.

Source: https://himalayas.app/@freesiamendonca

```text
I keep cross-border payments, treasury liquidity and reconciliations moving accurately across global banking markets.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | United Arab Emirates |
| Salary expectations | 3946k+ INR |
| Job categories | Treasury Operations Analyst, Payments Operations Specialist, Reconciliation Analyst |
| Skills | Treasury Services, Treasury Management, Liquidity Management, Payment Processing, Financial Transaction Processing, Cross Border Payments, Remittances, Swift, SEPA, ACH, Wires, BACS, CHAPS, Bank Reconciliation, Reconciliations, Transaction Monitoring, KYC Verification, Regulatory Compliance, FCA Client Money Safeguarding, Reg. E, Fraud Prevention, Credit Card Fraud, Anti Money Laundering, Risk Assessment, Payment Investigation, Payment Systems, SQL, Automation, SOP Documentation, Training, Stakeholder Management, Cross Functional Collaboration, Customer Satisfaction, Customer Experience, Decision making, Logical Reasoning, Problem Solving, English |
| LinkedIn | https://linkedin.com/in/freesia-mendonca-b2878514a |

## What I'm looking for

```text
I'm looking to continue building in payments, treasury, and fintech, where I can own accurate payment operations, strengthen reconciliation and liquidity processes, and collaborate with Finance, Compliance, and banking partners.
```

## About

```text
At Interpolitan Money, I manage end-to-end payment processing, liquidity coordination, correspondent-bank RFIs, and FCA client-money safeguarding. I resolve SWIFT/MX issues, support FX bookings and bond redemptions, and keep payment confirmations moving within client SLAs.

I've built over a decade of payments and financial-services experience across Revolut, Nium, JPMorgan Chase, and Tata Consultancy Services. From processing 1,000–2,000 daily transactions and investigating payment discrepancies to mitigating card fraud, I bring precision, ownership, and a practical understanding of cross-border payments.
```

## Experience

### Treasury & Reconciliation Associate (current)

[Interpolitan Money](https://himalayas.app/companies/interpolitan-money). Jul 2025 - Present

```text
Ensured outward payments were released within cut-off, measured by consistently on-time processing, by prefunding company accounts daily and monitoring balances across multiple banking portals. Kept client payments moving to settlement without delay, measured by consistent on-time execution, by diagnosing and resolving SWIFT/MX technical issues, failed validations, and payment-flow discrepancies e
```

### Payments Investigation Specialist

[Revolut](https://himalayas.app/companies/revolut). Jun 2022 - May 2025

```text
Worked as Payments Investigation Specialist at Revolut.
```

Skills: Teamwork, Remittances, SEPA, Attention-To-Detail, Issue-Resolution, Reg.-E, Payments, Problem-Solving, Customer-Experience, Payment-Systems, Financial-Services, Payment-Industry, SQL, Customer-Focused-Service, Logical-Reasoning, Organization-Skills, Decision-making, Customer-Engagement, Analytical-Skills, Finance, Swift, English

### Senior Executive

[Nium](https://himalayas.app/companies/nium). Nov 2021 - Jun 2022

```text
Enabled daily execution of retail and institutional transactions, measured by processing 1,000–2,000 transactions daily, by liaising with Compliance, Customer Service, Product and Technology teams. Ensured transaction execution readiness, measured by consistently sufficient wallet balances, by reconciling incoming client funds against transactions daily. Resolved payment-processing errors by curre
```

Skills: Teamwork, Remittances, SEPA, Attention-To-Detail, Payments, Problem-Solving, Customer-Experience, Payment-Systems, Financial-Services, Payment-Industry, Customer-Focused-Service, Organization-Skills, Decision-making, Finance, English

### Fraud Specialist

[JPMorgan Chase & Co.](https://himalayas.app/companies/jpmorgan-chase-co). Jul 2019 - Nov 2021

```text
Mitigated fraud risk on flagged accounts, measured by immediate case creation and risk containment, by investigating suspicious card activity and handling inbound fraud, lost and stolen card reports. Prevented fraud losses on high-risk transactions, measured by successful in-depth authentication outcomes, by acting as second-level on-call verification using LexisNexis and internal databases. Resol
```

Skills: Teamwork, Anti-Money-Laundering, Credit-Card-Fraud, Fraud-Prevention, Attention-To-Detail, Risk-Assessment, Issue-Resolution, Payments, Problem-Solving, Customer-Experience, Financial-Services, Customer-Focused-Service, Organization-Skills, Decision-making, Customer-Engagement, English

### Quality Analyst

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). Sep 2018 - Mar 2019

```text
Worked as Quality Analyst at Tata Consultancy Services.
```

### Information Process Enabler

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). Feb 2017 - Sep 2018

```text
Exceeded FCR, CSAT and quality KPIs, measured by promotion to Subject-Matter Expert, by delivering multi-channel support for sensitive financial and retirement queries. Upheld FCA pension-guideline measured by auditing 200+ customer interactions monthly, by leading QA calibration sessions as Quality Analyst.
```

Skills: Teamwork, Issue-Resolution, Problem-Solving, Customer-Experience, Financial-Services, Customer-Focused-Service, Organization-Skills, Customer-Engagement, English

### Customer Service Representative

Vitamins Direct Group of Companies - WT Rawleigh and The Good Vitamin. Jul 2015 - Jan 2017

```text
Worked as Customer Service Representative at Vitamins Direct Group of Companies - WT Rawleigh and The Good Vitamin Company.
```

Skills: Teamwork, Customer-Experience, Organization-Skills, Customer-Engagement, English

## Education

### Tolani College of Commerce

Bachelor in Financial Markets, Finance and Financial Management Services. 2016 - 2019

## Tech stack

- Wire
- Swift
- SQL

To contact Freesia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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