# Frank Landon Bentum Frank Landon Bentum is a remote worker on Himalayas, IT & Client Success Associate (IT Administrator) at Partners In Food Solutions, based in Ghana. Source: https://himalayas.app/@franklandonbentum ```text IT Administrator at Partners In Food Solutions who secured Microsoft 365 and enrolled 40+ devices across nine countries. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Ghana | | Authorized to work in | Ghana | | Salary expectations | 70k+ CAD | | Job categories | IT Administrator, IT Support Specialist, Systems Administrator | | Skills | Microsoft 365 Administration, Microsoft Entra ID, Microsoft Intune, Exchange Online, IAM, Conditional Access, Multi Factor Authentication, Privileged Identity Management, Microsoft Purview, Data Loss Prevention, Endpoint Security, Tier 1 Support, Tier 2 Support, Windows 10 11, MacOS | | LinkedIn | https://linkedin.com/in/franklandonbentum | ## About ```text At Partners In Food Solutions, I administer Microsoft 365, Entra ID, and Exchange Online for 40+ users across nine countries. I also enrolled 40+ corporate devices in Intune and manage Windows and macOS endpoint policies. I implement identity security controls and configured Microsoft Purview auditing, eDiscovery, sensitivity labels, retention policies, and DLP rules. I also deployed Microsoft Defender ASR rules, moving them from audit to block mode after tuning exclusions, with no business disruption. I resolve 30+ monthly Tier 1 and Tier 2 support requests and streamlined onboarding and offboarding, reducing turnaround time from one week to two business days. I lead cybersecurity awareness training, increasing completion from 50% to 85% and reducing phishing simulation failures from 45% to 10% over two quarters. I also managed technical implementation of the PFS Academy and PFS Ecosystem Marketplace, coordinating vendor selection, design, testing, and deployment. Earlier, I coordinated projects at Partners in Food Solutions and Africa Open Science & Hardware, including work that secured US$15,000 in funding and delivered 12 OpenFlexure microscopes. ``` ## Experience ### IT & Client Success Associate (IT Administrator) (current) Partners In Food Solutions. Jan 2025 - Present ```text Administer Microsoft 365, Entra ID, and Exchange Online for 40+ users across nine countries, managing accounts, licensing, mailboxes, permissions, and access controls. Enrolled 40+ corporate devices into Microsoft Intune, managing Windows and macOS endpoint configuration, compliance, security, and application deployment policies. ``` Skills: Microsoft-365, Entra-ID, Exchange-Online, Intune, Windows, MacOS, MFA, Conditional-Access, Privileged-Identity-Management, Microsoft-Purview, DLP, Datto-RMM, TeamViewer, Microsoft-Quick-Assist, SPF, DKIM, DMARC, Microsoft-Defender, Microsoft-Teams, Zoom ### Field Program Associate Partners in Food Solutions. Mar 2024 - Dec 2024 ```text Coordinated 30+ technical and business projects for 15+ clients across West and East Africa, tracking implementation schedules, deliverables, and project progress. Standardized data collection processes and maintained Salesforce records, improving data accuracy, completeness, and reporting across multiple project portfolios. ``` Skills: Project-Coordination, Salesforce, Data-Management, Reporting ### Executive Manager Africa Open Science & Hardware. Jan 2022 - Mar 2024 ```text Coordinated donor-funded technical and capacity-building projects, managing project schedules, resources, stakeholders, and deliverables. Secured US$15,000 in project funding and coordinated implementation across three Ghanaian universities, supporting 60+ students and delivering 12 OpenFlexure microscopes. ``` Skills: Project-Management, Stakeholder-Management, Fundraising, Coordination ### Administrator & Digital Marketer Jet Away Travel & Tour Limited. Aug 2021 - Jan 2022 ```text Served as Administrator and Digital Marketer, handling administrative tasks and digital marketing activities. ``` ### Quality Assurance Officer Ghana Tourism Authority. Sep 2020 - Aug 2021 ```text Worked as Quality Assurance Officer, ensuring quality standards in tourism operations. ``` ## Education ### Microsoft The Microsoft 365 Ecosystem, Microsoft 365 ```text Completed the Microsoft 365 Ecosystem professional development course in March 2026. ``` ### CompTIA CompTIA A+ Certification, Information Technology ```text Earned the CompTIA A+ certification in May 2026. ``` ### Kwame Nkrumah University of Science and Technology Master of Science, International Relations. 2024 - 2025 ```text Pursued a Master of Science in International Relations from 2024 to 2025. ``` ### University of Cape Coast Bachelor of Arts, French. 2016 - 2020 ```text Earned a Bachelor of Arts in French from 2016 to 2020. ``` ## Tech stack - Salesforce - Microsoft Teams - macOS - Zoom - TeamViewer - Microsoft Intune - Microsoft Purview - Datto RMM - Microsoft Defender - Microsoft Entra ID - Microsoft 365 - Microsoft Office To contact Frank Landon, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [KODJO ARYEETEY ARYEE](https://himalayas.app/@kodjoaryeeteyaryee): Manager and System Administrator, Amonnico Business Center and Internet Cafe - [Goni Caleb](https://himalayas.app/@gonicaleb): IT Technician, OLAM AGRI GHANA LTD - [Ephraim Adehenu](https://himalayas.app/@ephraimadehenu): System Administrator, HWS, Adidas project - [Emmanuel Adjei](https://himalayas.app/@emmanueladjei): Lead, Systems Administration, Hedge Pensions Trust - [Pd User](https://himalayas.app/@pduser): IT Support Technician, Korle Bu Teaching Hospital - [Ernest Manu](https://himalayas.app/@ernestmanu): IT Field Support Engineer, AVASO Technology Solutions - [Frimpong Bryant](https://himalayas.app/@frimpongbryant): Systems Administrator, HWS Gruppe – EMEA - [Michael Bagon](https://himalayas.app/@michaelbagon1): IT Administrative Officer, Energia Rmb Ghana Ltd - [Abdul Rashid Saibu](https://himalayas.app/@TheTrueRash): IT Support & Networks Officer, Zoomlion Ghana Limited - [Eric Botchwey](https://himalayas.app/@ericbotchwey): Microsoft 365 End User Training Specialist, Bitsummit (Upwork)