# Frank Bertolino

Frank Bertolino is a remote worker on Himalayas, Concierge Front Desk Supervisor at FirstService Residential, based in United States.

Source: https://himalayas.app/@frankbertolino

```text
Remote operations professional at FirstServiceResidential coordinating resident services, schedules, and property-management records.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 50k+ USD |
| Job categories | Administrative Support, Operations Coordinator, Customer Service |
| Skills | Administrative Support, Operations Support, Customer Service, Resident Services, Property Management, Scheduling, Calendar Coordination, Property Management Software, Vendor coordination, Report Preparation, Documentation Preparation, Record keeping, Work Order Management, Microsoft Office, Microsoft Word |

## About

```text
At FirstServiceResidential, I oversee daily resident-service and front-desk operations, prioritizing requests and maintaining professional communication.

I coordinate staff schedules, meetings, inspections, appointments, and service requests, following up on items through completion.

I prepare reports, notices, correspondence, and spreadsheets using Microsoft Office, and use property-management software for resident communications, work orders, recordkeeping, and vendor coordination.

Earlier, I worked in security and retail customer service, documenting incidents, maintaining accurate records, and assisting customers. I hold a Community Association Manager (CAM) certification in Florida.
```

## Experience

### Concierge Front Desk Supervisor (current)

FirstService Residential. Jan 2013 - Present

```text
Oversees daily resident-service and front-desk operations while prioritizing requests and maintaining professional communication. Coordinates staff schedules, meetings, inspections, appointments, service requests, and follow-up items through completion.
```

Skills: Microsoft-Word, Excel, Outlook, PowerPoint, Publisher, Property-Management-Software, Scheduling, Record-keeping, Vendor-coordination, Customer-Service

### Security Officer

Marksman Security. Jan 2012 - Dec 2013

```text
Monitored assigned properties, documented incidents, and maintained accurate records. Escalated safety concerns appropriately while providing professional, customer-focused service.
```

Skills: Security-Monitoring, Incident-Documentation, Customer-Service, Record-keeping

### Retail & Customer Service Associate

[Walmart](https://himalayas.app/companies/walmart-com). Jan 2007 - Dec 2012

```text
Provided high-volume customer service in a fast-paced retail environment. Maintained accurate inventory and transaction records while completing structured daily priorities.
```

Skills: Customer-Service, Inventory-Management, Transaction-Processing, Communication-Skills, Organization, Problem-Solving

### Grocery Associate

Winn-Dixie. Jan 2005 - Dec 2007

```text
Supported stock rotation, product displays, front-end service, and customer assistance while maintaining safety standards.
```

Skills: Stock-Rotation, Product-Display, Front-End-Service, Customer-Assistance, safety-standards

## Education

### GED

GED, General Education

```text
Completed GED in 2006.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Office

To contact Frank, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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