# Fábio Fernandes

Fábio Fernandes is a remote worker on Himalayas, PSA – Profissional de Serviços Aeroportuários at Advocacia Geral da União (AGU), based in Brazil.

Source: https://himalayas.app/@fbiofernandes2

```text
I support corporate learning and administrative operations with 15+ years in public service.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Brazil |
| Authorized to work in | Brazil |
| Salary expectations | 20k+ BRL |
| Job categories | Corporate University Analyst, Administrative Analyst, Training and Development Analyst |
| Skills | Public Service, Administrative Operations, Customer Service, Public Relations, Data Research, Debt Collection, Real Estate Inventory, Asset Disposition, Asset Donation, Sapiens, Task Distribution, Email Communication, Corporate Records Research, Passenger Assistance, Telephone services, Queue Management, Lost And Found Support, Communication Skills, Marketing, Event Production, Media Clipping, Inventory Management, Google Business, Google Maps, Geolocation, English |
| LinkedIn | https://linkedin.com/in/fabiofernandescgb |

## What I'm looking for

```text
I'm looking for a Corporate University Analyst role where I can apply my public-service, administrative, communication, and customer-service experience to support learning and organizational routines.
```

## About

```text
I've spent more than 15 years supporting public-service operations, public-facing service, and administrative routines across Infraero and the Advocacia-Geral da União.

At AGU, on assignment to Infraero, I supported annual real-estate inventory, item disposal and donations, virtual task distribution through SAPIENS, and administrative research related to Union debtors and corporate records.

Previously at Infraero, I assisted passengers at the information desk, organized queues, supported lost-and-found services, and helped maintain the passenger terminal. I also supported communication, marketing, internal events, daily clipping, and inventory activities during my internship at Banco do Brasil.
```

## Experience

### PSA – Profissional de Serviços Aeroportuários

Advocacia Geral da União (AGU). Mar 2020 - Jul 2025

```text
Auxiliou no inventário imobiliário anual, descarte e doação de itens. Atuou como protocolo e distribuição de tarefas virtuais via sistema SAPIENS, realizou pesquisas de dados de devedores e atos constitutivos empresariais, e enviou e-mails para juntas comerciais, cartórios e órgãos afins.
```

Skills: Sapiens, Data-Research, Protocolo, Inventário, Comunicação

### PSA – Profissional de Serviços Aeroportuários

Infraero. May 2010 - Dec 2019

```text
Atendimento ao público no balcão de informações, atendimento telefônico, organização de filas, orientação a passageiros e suporte ao setor de Achados e perdidos. Organização e conservação do terminal de passageiros.
```

Skills: Atendimento-ao-Cliente, Comunicação, Organization

### Estagiário em Comunicação Social

Banco do Brasil. Nov 2005 - Dec 2006

```text
Suporte às atividades do setor de Comunicação e Marketing, produção de eventos internos, produção de clipping interno diário, atendimento telefônico, gestão de almoxarifado e suporte ao Superintendente.
```

Skills: Comunicação, Marketing, Eventos, Atención-Telefónica

## Education

### SEST/SENAT

Curso de Comunicação Interpessoal e Atendimento ao Cliente, Comunicação e Atendimento. 2026 - 2026

```text
Completed course on interpersonal communication and customer service with 30 class hours at SEST/SENAT in 2026.
```

### SEST/SENAT

Curso de Introdução à Informática, Informática. 2026 - 2026

```text
Completed introductory computer course with 30 class hours at SEST/SENAT in 2026.
```

### Descomplica

Pós-Graduação, Direito Administrativo e Gestão Pública. 2022 - 2023

```text
Postgraduate degree in Administrative Law and Public Management from Descomplica, completed from 2022 to 2023.
```

### Unirondon

Bacharelado, Publicidade e Propaganda. 2004 - 2007

```text
Bachelor's degree in Advertising and Propaganda from Unirondon, completed from 2004 to 2007.
```

### Instituto da Língua Inglesa

Curso de Inglês, Inglês

```text
Advanced English course at Instituto da Língua Inglesa.
```

### Autor Derik David

Curso de Geolocalização para Google Business e Google Maps, Geolocalização

```text
Course on Geolocation for Google Business and Google Maps by author Derik David.
```

### Fundação Getúlio Vargas (FGV)

MBA, Gestão Empresarial. 2012 - 2015

```text
MBA in Business Management from Fundação Getúlio Vargas (FGV), completed from 2012 to 2015.
```

## Tech stack

- Google Maps

To contact Fábio, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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