# Fazeel Faizal

Fazeel Faizal is a remote worker on Himalayas, Team Lead at Invoisync, based in Sri Lanka.

Source: https://himalayas.app/@fazeelfaizal

```text
Revenue Cycle Management Team Lead at Invoisync, managing AR, credentialing, and denial resolution for U.S. healthcare clients.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Sri Lanka |
| Authorized to work in | Sri Lanka |
| Salary expectations | 30k+ USD |
| Job categories | Revenue Cycle Team Lead, Digital Marketing Manager, Operations Manager, Medical Billing Team Lead, Medical Scribe |
| Skills | Revenue Cycle Management, Accounts Receivable, Medical Billing, Denial Management, Credentialing, Patient Billing, Charge Entry, Insurance Claims, Account Reconciliation, Collection Reports, Medical Scribing, Clinical Documentation, EHR Systems, PMS Technologies, Team Management |

## About

```text
At Invoisync, I manage Accounts Receivable processes and lead denial management for U.S. healthcare clients. I also coordinate credentialing for Medicare, Medicaid, and commercial insurance providers, and prepare collection reports.

At Medsource PVT Limited, I created clinical notes from live visits with a primary care physician and ordered lab work and imaging through EHR systems. I also trained new scribes and audited their notes.
```

## Experience

### Team Lead (current)

Invoisync. Sep 2024 - Present

```text
Supervised daily operations, managed Accounts Receivable processes, and coordinated credentialing for Medicare, Medicaid, and commercial insurance. Led denial management and prepared weekly and monthly collection reports.
```

Skills: Accounts-Receivable, Denial-Management, Credentialing, Healthcare-Systems, Zelis, Turbot, Cohere-Health, BillFlash, ICANotes, Team-Management, Client-Communication, Reporting

### Co-Founder & Head of Digital Marketing and Administration (current)

Fast Kites Technologies. Sep 2023 - Present

```text
Developed marketing strategies, documented project details, initiated weekly meetings, handled administration, managed teams, and pitched services to customers.
```

Skills: Digital-Marketing, Administration, Team-Management, Business-Strategy, Client-Pitching

### Team Lead (Medical Billing/ DWA/ RFA)

Med Cube. Dec 2022 - Sep 2023

```text
Managed three teams, ensured daily completion of work, handled US-based client reporting, coordinated RFA approvals with adjusters, and conducted training via Zoom.
```

Skills: Team-Management, International-Client-Handling, RFA, DWA, Medical-Billing, Training, Reporting

### Team Lead (Medical Billing Department)

AuroraRCM. Mar 2022 - Dec 2022

```text
Managed a medical billing team for US healthcare clients, created billing files, assigned work, coached team members, and developed process protocols and DRP.
```

Skills: Medical-Billing, Team-Management, Process-Improvement, Coaching, US-Healthcare, Billing-Files

### Senior Medical Scribe

Medsource PVT Limited. Jun 2017 - Apr 2021

```text
Worked with a primary care physician, created medical notes, ordered lab work and imaging via EHR, trained new scribes, and audited notes.
```

Skills: Medical-Scribing, Electronic-Health-Records-(EHR), Cerner, Epic, Centricity, Google-Glass, Training, Audit

### Customer Service Executive

[HSBC (Hong Kong and Shanghai Banking Corp.)](https://himalayas.app/companies/hsbc). Mar 2011 - Feb 2017

```text
Resolved quality tickets from Singapore managers, handled calls from higher management, conducted classroom training, and acted as team leader when needed.
```

Skills: Customer-Service, Quality-Tickets, Training, Team-Leadership, Banking-Operations

### Customer Service Executive

Dialog Axiata PLC. Jan 2010 - Oct 2010

```text
Worked as a call center agent for Dialog Television, handled calls in three languages, and provided chat support to resolve customer complaints.
```

Skills: Customer-Service, Call-Center, Multilingual, Live-Chat, Complaint-Resolution

## Education

### University of the West of Scotland

BA, Global Business Management

```text
Currently pursuing a BA in Global Business Management.
```

### CADD Centre

Professional Diploma, Computer Aided Design

```text
Completed a Professional Diploma in Computer Aided Design.
```

### National Institute of Business Management

Diploma, Network Engineering

```text
Completed a Diploma in Network Engineering.
```

### National Institute of Business Management

Diploma, Computer Hardware Engineering

```text
Completed a Diploma in Computer Hardware Engineering with Networking.
```

### Technical College

Certificate, Construction Technology

```text
Completed a Certificate in Construction Technology.
```

## Tech stack

- Zoom
- Epic

To contact Fazeel, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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