# Fayosope Orefuye

Fayosope Orefuye is a remote worker on Himalayas, Head, Client Relations Manager at Wellness Healthcare Group, based in Nigeria.

Source: https://himalayas.app/@fayosopeorefuye

```text
Virtual Assistant at Wellness Healthcare Group coordinating client support, claims follow-up, and service reporting.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 30k+ USD |
| Job categories | Virtual Assistant, Customer Support Representative |
| Skills | Administrative Support, Customer Support, Customer Relationship Management, Email Communication, Calendar Coordination, Appointment Coordination, Customer enquiries handling, Escalation Handling, Claims Follow Up, Provider Management, Client Onboarding, Data Entry, Records Management, Document Management, Operational Reporting |

## What I'm looking for

```text
I’m seeking a remote Virtual Assistant or Customer Support role where I can contribute my administrative, client support, and service coordination experience.
```

## About

```text
At Wellness Healthcare Group, I lead day-to-day client relations activities and coordinate enquiries, onboarding, and follow-up across corporate clients, healthcare providers, and internal teams. I handle service concerns and escalations, monitor claims workflows, and prepare reports on service and customer feedback.

Previously, I supported medical operations and client services at Health Assur Limited, including provider information, claims follow-up, records, and customer satisfaction surveys. My earlier administrative roles covered reporting, document management, customer databases, and office coordination; I’m now seeking a remote Virtual Assistant or Customer Support role.
```

## Experience

### Head, Client Relations Manager (current)

Wellness Healthcare Group. Jan 2024 - Present

```text
Lead client relations activities, coordinate onboarding for corporate clients and providers, handle escalations, monitor claims workflows, and prepare service reports.
```

Skills: CRM, Claims-Management, Client-Relations, Onboarding, Escalation-Handling, Reporting, Customer-Satisfaction, Team-Coordination

### Administrative Executive

Leading Change Consulting. Jan 2017 - Dec 2020

```text
Provided general office administration, prepared performance reports, supported payroll preparation, and maintained client portfolio records.
```

Skills: Administrative-Support, Reporting, Payroll, Document-Control, Records-Management

### Administrative Officer II

Joza Global Logistics Limited. Jan 2015 - Dec 2017

```text
Prepared daily office schedules, maintained organisational documents, and compiled weekly statistics and KPI reports.
```

Skills: Administrative-Support, Scheduling, Records-Management, Reporting, KPI-Tracking

### Assistant Administrative Officer

Tow-Me Nigeria Ltd. Jan 2013 - Dec 2014

```text
Organised customer databases, supported customer care activities, monitored ground operations, and compiled operational reports.
```

Skills: Customer-Support, Database-Management, Reporting, Operations-Monitoring

### Research Assistant

International Institute of Tropical Agriculture (IITA). Jan 2011 - Dec 2012

```text
Supported field research through data collection, data entry, data cleaning, and preparation of files for evaluation.
```

Skills: Data-Collection, Data-Entry, Data-Cleaning, Research-Support

## Education

### AltSchool Africa

Certificate, Data Analysis. 2025 - 2025

```text
Completed a Data Analysis certification from AltSchool Africa in 2025.
```

### University of Lagos

Master's, Managerial Psychology

```text
Master's degree in Managerial Psychology from the University of Lagos, completed in 2020.
```

### Federal University of Agriculture, Abeokuta

Bachelor of Agriculture, Agriculture. 2007 - 2012. Grade: Second Class Upper Division

```text
Bachelor of Agriculture degree with Second Class Upper Division from the Federal University of Agriculture, Abeokuta, from 2007 to 2012.
```

## Tech stack

- Google Docs
- Google Drive
- Microsoft Teams
- Google Workspace
- Trello
- Google Sheets
- Microsoft Excel
- Google Meet
- Canva
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Office

To contact Fayosope, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Oreoluwa Omowaye](https://himalayas.app/@oreoluwaomowaye): Virtual Assistant, NK Clinical
- [Rejoice Egbulem](https://himalayas.app/@rejoiceegbulem): Office Assistant, Oakwoods
- [Maureen Olah](https://himalayas.app/@maureenolah): Customer Support, ShredderGang Company
- [Ruth Kusa](https://himalayas.app/@ruthkusa): Administrative Secretary, CEF (Christ Embassy Fellowship)
- [Magboh Chidera](https://himalayas.app/@magbohchidera): Administrative & Customer Support, Whiteleaf Naturals
- [Janet Orioha](https://himalayas.app/@janetorioha): Virtual Assistant, All Health Medical Group
- [Elizabeth Anwo](https://himalayas.app/@elizabethanwo): Treasury Assistant/Acc. Payable, Tusen Consulting
- [Ayooluwamide Oluwole](https://himalayas.app/@ayooluwamideoluwole): Client & Customer Relations, J Rapha Hospital
- [Ody Ijike](https://himalayas.app/@RubyIjike): Administrative Assistant, The Office of the Clark, House of Representatives
- [Damilola Akande](https://himalayas.app/@damilolaakande1): Virtual Assistant, MeCure Healthcare Services