# Faty Samir

Faty Samir is a remote worker on Himalayas, Global Business Development & International Markets at Cognitive Design by CDS SaaS, based in France.

Source: https://himalayas.app/@fatysamir

```text
Customer Success Manager at Cognitive Design by CDS SaaS, managing 200+ international engineering accounts and improving CRM workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | France |
| Authorized to work in | France |
| Salary expectations | 38k+ EUR |
| Job categories | Customer Success Manager, Business Development Manager, Account Manager |
| Skills | Customer Success, Account Management, Customer Onboarding, Customer Retention, Upselling, CRM Management, Sales Cycle Management, B2B Sales, International Market Development, Market Analysis, Export Planning, Risk Identification, Project Management, Cross functional Coordination, HubSpot |
| LinkedIn | https://linkedin.com/in/faty-s-8836a814a |

## About

```text
At Cognitive Design by CDS SaaS, I managed 200+ international engineering accounts and customer opportunities, building relationships with technical users and senior decision-makers at companies including Safran, Orano, Dyson, MBDA, Continental and Logitech.

I supported customers through discovery, demos, onboarding, ongoing follow-up, issue resolution, retention and upsell. My work generated repeat business from key accounts.

I owned a CRM migration and built automated workflows and account scoring across 600+ clients, improving response times, follow-through and proactive identification of accounts needing attention.

At Arsène et les pipelettes, I analyzed markets and designed a US export plan for brand expansion. Earlier, as a Business Developer Assistant intern at Aquael Sanitary, I prospected B2B markets in Asia and Africa and represented the company at Salone del Mobile Milano.
```

## Experience

### Global Business Development & International Markets

Cognitive Design by CDS SaaS. Mar 2023 - Jun 2026

```text
Managed 200+ international engineering accounts and multiple concurrent customer opportunities, building relationships with technical users and senior decision-makers. Owned CRM migration and built automated workflows and account scoring across 600+ clients, improving response times and proactive identification of accounts requiring attention.
```

Skills: Account-Management, Customer-Onboarding, CRM-Management, HubSpot, Monday-CRM, Gainsight, Zapier, Make, Notion, Apollo, Canva, Microsoft-Office, ERP, Power-BI, AI-Tools

### Business Developer Assistant

Aquael Sanitary. May 2022 - Aug 2022

```text
Prospected B2B markets in Asia/Africa; represented company at Salone del Mobile Milano; documented meeting minutes.
```

Skills: B2B-Prospecting, Market-Research, Documentation

### International Development Consultant

Arsène et les pipelettes. Sep 2021 - May 2022

```text
Analyzed markets and designed a US export plan (market studies, targeting, 4Ps, entry strategy) for brand expansion.
```

Skills: Market-Analysis, Export-Planning, Strategy

## Education

### IAE Pau-Bayonne

Master, International Trade. 2021 - 2023

```text
Master in International Trade from IAE Pau-Bayonne, completed in 2023.
```

### Université de Caen Normandie

Bachelor (L3), Entrepreneurship and Business Development. 2020 - 2021

```text
Bachelor (L3) in Entrepreneurship and Business Development from UNICAEN, completed in 2021.
```

### FSJES Tetouan

Bachelor (LP), Organizational Management. 2019 - 2020

```text
Bachelor (LP) in Organizational Management from FSJES Tetouan, completed in 2020.
```

### Université Abdelmalek Essaâdi

DUT, Business Administration and Management. 2017 - 2019

```text
DUT in Business Administration and Management from Université Abdelmalek Essaâdi, completed in 2019.
```

### Universidad de Las Palmas de Gran Canaria

Exchange

```text
Six-month university exchange at ULPGC in Spain.
```

## Tech stack

- HubSpot
- Apollo
- Notion
- Zapier
- Canva
- Gainsight
- Make
- Microsoft Office

To contact Faty, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Antoine Leven](https://himalayas.app/@antoineleven): Customer Success Manager, Aiven
- [Melissa Desset](https://himalayas.app/@melissadesset): Business Developer LATAM, Partoo
- [Francesca Santoni](https://himalayas.app/@francescasantoni): Customer Service Representative, Idiffusion
- [Kevin Plantier](https://himalayas.app/@kevinplantier): Account Manager, Fulfilmentcrowd
- [Maria Ojora](https://himalayas.app/@mariaojora): Head of Customer Success, Ochy Management
- [Mathilde MULLER](https://himalayas.app/@mathildemuller): Business Development Rep, Brevo
- [Christiana User](https://himalayas.app/@christianauser3): Sales / Client Solutions, Self Employed
- [Filella Benjamin](https://himalayas.app/@filellabenjamin): Independent AI & Data Projects, Independent
- [Pierre Bect](https://himalayas.app/@pierrebect): Commercial Engineer, Ascentry
- [Emmanuel Offem](https://himalayas.app/@emmanueloffem): Project Management Intern, iVEN Digital LLC