# Fatima Begum

Fatima Begum is a remote worker on Himalayas, Digital Media Senior Associate at GOC, based in India.

Source: https://himalayas.app/@fatimabegum3

```text
Digital Media Senior Associate at GOC who managed Google Ads campaigns from setup through optimization.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 1236k+ INR |
| Job categories | Digital Marketing Specialist, Paid Media Specialist, Google Ads Specialist |
| Skills | Google Ads, Search Engine Marketing, Paid Media, Campaign Management, Bid Management, Pacing, Campaign Optimization, A B Testing, Multivariate Testing, SEO, Social Media Marketing, Email Marketing, Marketing Automation, Content Creation, Copywriting |

## What I'm looking for

```text
I’m ready to return to work full time and would welcome the chance to bring my paid media and support experience to a team. I’m open to remote or hybrid arrangements.
```

## About

```text
At GOC, I planned, launched, and managed digital marketing campaigns from setup through optimization. I wrote ad copy, adjusted bids and budgets, and analyzed campaign data to recommend improvements.

At Cognizant, I resolved technical and account issues for Google Ads advertisers, using help desk and CRM tools to track and close cases. After a planned career break for childcare, I’m ready to return to work full time.
```

## Experience

### Digital Media Senior Associate

GOC. Aug 2019 - Apr 2024

```text
Planned, launched, and managed digital marketing campaigns from setup through optimization. Monitored performance, adjusted bids and budgets, and supported customers and account managers.
```

Skills: Google-Ads, SEM, Bidding-Strategies, Pacing, Performance-Optimization, A-B-Testing, Multivariate-Testing, SEO, Social-Media-Marketing, Email-Marketing, Content-Creation, Copywriting, Google-Tag-Manager, Web-Analytics, Data-Analysis, CRM, Help-Desk, Microsoft-Office, Project-Management, UX

### Senior Technical Support Associate

[Cognizant](https://himalayas.app/companies/cognizant). Sep 2018 - Aug 2019

```text
Resolved technical and account issues for Google Ads advertisers. Used help desk and CRM tools to track, escalate, and close cases, and communicated solutions clearly in writing.
```

Skills: Google-Ads, Technical-Support, Help-Desk, CRM, Written-Communication

### Technical Support Associate

[Tech Mahindra BPO](https://himalayas.app/companies/tech-mahindra). Jun 2017 - Sep 2018

```text
Provided technical support to Telstra customers and handled queries to resolution. Met service and quality targets while documenting each interaction.
```

Skills: Technical-Support, Customer-Service, Documentation

### Customer Relations Officer

Hinduja Global Solutions. Oct 2016 - Jun 2017

```text
Handled international customer queries and maintained service quality standards.
```

Skills: Client-Relations, International-Customer-Support, Service-quality

## Education

### Osmania University

Bachelor of Commerce, Commerce

```text
Completed a Bachelor of Commerce degree from Osmania University in 2016.
```

### Sri Chaitanya Junior College

Intermediate, MEC

```text
Completed the MEC stream from Sri Chaitanya Junior College in 2013.
```

### Rosary Convent High School

SSC, General

```text
Completed SSC from Rosary Convent High School in 2011.
```

## Tech stack

- Google Tag Manager
- Google Ads

To contact Fatima, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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