# Farah Nazzal

Farah Nazzal is a remote worker on Himalayas, Senior Operations Coordinator at HUNA, based in Jordan.

Source: https://himalayas.app/@farahnazzal

```text
Senior Operations Coordinator at HUNA, managing Shopify marketplace operations from vendor onboarding to fulfillment.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Jordan |
| Authorized to work in | Jordan |
| Salary expectations | 87k+ USD |
| Job categories | Operations Coordinator |
| Skills | Operations Management, E Commerce Operations, Shopify Management, vendor relationship management, Merchant Onboarding, Partner Integration, Product Catalog Management, Inventory Control, Order Fulfilment, Logistics Coordination, Process Improvement, Workflow Optimization, Lean Six Sigma, KPI development, KPI Reporting |

## About

```text
At HUNA, I lead day-to-day operations for a multi-vendor Shopify marketplace, coordinating vendor performance, inventory, catalog updates, and order fulfillment. I develop and monitor operational KPIs and implement process improvements to support the customer journey.

At Makane, I managed merchant onboarding and technical integrations with payment gateways and shipping providers. I also contributed to streamlining integration processes and reducing implementation time.

At Hertz Jordan, I coordinated daily operations for vehicle rentals and customer service, and assisted with training new employees. I'm a Certified Lean Six Sigma Black Belt with experience across e-commerce, operations, and customer service.
```

## Experience

### Senior Operations Coordinator (current)

HUNA. Mar 2024 - Present

```text
Lead day-to-day operations of a multi-vendor Shopify marketplace, managing vendor relationships, inventory, and order fulfillment. Develop and monitor operational KPIs, implement process improvements, and ensure regulatory compliance.
```

Skills: Operations-Management, E-Commerce-Operations, Shopify, Vendor-Management, Inventory-Control, Order-Fulfilment, KPI-Reporting, Process-Improvement, Lean-Six-Sigma, Excel, Google-Sheets, Salesforce, Tookan, Google-Workspace, Jordan-National-E-Invoicing-System

### Partner Integration Coordinator

Makane. Oct 2022 - Oct 2023

```text
Managed onboarding and technical integration of merchants with payment gateways and shipping providers. Coordinated cross-functional teams and used Salesforce CRM for client communications and issue resolution.
```

Skills: Salesforce, Partner-Integration, Onboarding, Cross-functional-Coordination, Process-Improvement

### Operations & Customer Service Coordinator

Hertz Jordan. Jun 2021 - Sep 2022

```text
Coordinated daily operational activities for vehicle rental processes and delivered high-quality customer support. Assisted in training new employees and collaborated with internal teams to maintain service quality.
```

Skills: Operations-Coordination, Customer-Service, Training, Teamwork

### Social Media & Marketing

Alocloud / King

```text
Supported digital marketing initiatives and social media management. Assisted in content planning and online brand engagement strategies.
```

Skills: Social-Media-Management, Digital-Marketing, Content-Planning, Brand-Engagement

### Assistant Shop Manager

Azadea Group

```text
Supported daily retail operations, inventory management, and customer service. Assisted in supervising store performance and achieving operational objectives.
```

Skills: Retail-Operations, Inventory-Management, Customer-Service, Store-Supervisor

### Telesales Advisor

Orange Jordan

```text
Delivered customer-focused sales solutions and consistently achieved sales targets. Built strong customer relationships through effective communication and consultative selling.
```

Skills: Telesales, Customer-Relationship-Management, Consultative-Selling, Communication-Skills

## Education

### Al Isra University

Bachelor's Degree, English Translation & Interpretation

```text
Bachelor's degree in English Translation & Interpretation from Al Isra University.
```

## Tech stack

- Google Workspace
- Google Sheets
- Microsoft Excel

To contact Farah, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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