# Erin Hill

Erin Hill is a remote worker on Himalayas, Specialist, OT/SCADA Systems at Texas New Mexico Power, based in United States.

Source: https://himalayas.app/@erinhill1

```text
I support utility OT and SCADA compliance, audit readiness, and reliable electric-grid operations.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 90k+ USD |
| Job categories | Operational Technology Specialist, NERC Compliance Specialist, SCADA Systems, IT Support Technician |
| Skills | Operational Technology, SCADA, NERC Compliance, NERC CIP, NERC Operations and Planning (O&P), Compliance Evidence Management, Audit Support, Asset Management, Asset Inventory, Baseline Configuration, Access Control, Least Privilege, Vulnerability Management, Risk Identification, Audit Remediation Tracking, Change Management, Incident Response, Root Cause Analysis, Technical Documentation, Standard Operating Procedures, Troubleshooting, Network maintenance, Wi Fi Optimization, Network Appliances, Microsoft Intune, Active Directory, PowerApps, Help Desk Support, Repair, A V Support, Project Management, Compliance Auditing, User Access Control, Financial Auditing, Accounts Payable, Receiving, NCIC FCIC, TCIC, CJIS Compliance, CompTIA Network+, Certifications: CompTIA A+ |

## What I'm looking for

```text
I'm seeking opportunities to deepen my OT/SCADA and NERC compliance experience, supporting audit readiness, secure critical infrastructure, process improvement, and reliable utility operations.
```

## About

```text
I support OT and SCADA environments at Texas New Mexico Power, maintaining asset inventories, baseline configurations, access controls, vulnerability tracking, and audit-ready evidence for NERC CIP and O&P compliance.

I collaborate with engineering, operations, and cybersecurity teams to resolve compliance gaps, troubleshoot SCADA issues, support incident response, and improve procedures that protect grid reliability. Earlier IT support and compliance-focused roles strengthened my experience with asset management, audits, documentation, network support, and sensitive-data controls.
```

## Experience

### Specialist, OT/SCADA Systems (current)

Texas New Mexico Power. Jun 2025 - Present

```text
Support operational technology and SCADA environments for electric transmission and distribution systems, ensuring availability, integrity, and secure operation of critical infrastructure. Maintain asset inventories, baseline configurations, and audit-ready compliance evidence repositories supporting NERC O&P and CIP standards.
```

Skills: SCADA, Occupational-Therapy, NERC-CIP, NERC-Operations-and-Planning-(O&P), Vulnerability-Management, Access-Control, Change-Management, Incident-Response, Technical-Documentation, Audit-Support

### IT Support Technician and Technology Hardware Repair

Clear Creek Independent School District. Jan 2022 - Jan 2025

```text
Provided daily technical support and customer service to students, staff, and administrators. Led campus-wide deployment of classroom management and device filtering software, and developed a custom inventory tracking app in PowerApps.
```

Skills: Technical-Support, Customer-Service, Project-Management, Network-Infrastructure, Microsoft-Intune, Active-Directory, PowerApps, Inventory-Management, Help-Desk, A-V-Support

### Executive Assistant - Secondary Education Administration

Clear Creek Independent School District. Jan 2019 - Jan 2022

```text
Supported Assistant Principal with daily campus operations and event planning, including full logistical coordination for Prom. Maintained and audited confidential student documentation to ensure alignment with state and district compliance requirements.
```

Skills: Event-Planning, Compliance, Records-Management, Data-Accuracy, Documentation, Confidentiality, Special-Education, Attendance-Validation

### Membership & Gift Shop Manager

Lone Star Flight Museum. Jan 2017 - Jan 2019

```text
Managed daily operations of the museum membership program and retail gift shop, overseeing sales transactions, membership processing, and customer service. Maintained accurate inventory records and point-of-sale reconciliation, and participated in annual financial and inventory audits.
```

Skills: retail-management, Inventory-Management, Point-of-Sale, Customer-Service, Financial-Reporting, Audit-Support, Vendor-Management

### Accounts Payable / Receiving

Eagle Pointe Golf Course & Recreation Complex. Jan 2009 - Jan 2013

```text
Managed accounts payable and receiving processes in accordance with internal financial controls and municipal purchasing policies. Verified invoices, purchase orders, and receiving documentation to ensure accurate financial records and audit compliance.
```

Skills: Accounts-Payable, Receiving, Invoice-Verification, Financial-Records, Audit-Compliance, Vendor-Management, Budget-control

### 911 Emergency Communications Dispatcher

City of Plano, Texas Emergency Communications Center. Jan 2004 - Jan 2008

```text
Managed sensitive law enforcement information and emergency communications data in compliance with criminal justice information security policies. Entered, updated, and validated law enforcement records within NCIC and TCIC, ensuring strict adherence to state and federal data entry standards.
```

Skills: Emergency-Communications, NCIC-FCIC, TCIC, Data-Entry, Record-keeping, Confidentiality, CJIS-Compliance, Incident-Tracking

## Education

### CompTIA

CompTIA Network+ Certification, Networking

```text
Earned the CompTIA Network+ certification in May 2024.
```

### CompTIA

CompTIA A+ Certification, IT Support

```text
Earned the CompTIA A+ certification in August 2003.
```

### Southeastern Bible College

Bachelor of Arts, General Studies. 1998 - 2002. Grade: Summa Cum Laude

```text
Pursued a Bachelor of Arts degree, graduating Summa Cum Laude.
```

## Tech stack

- Microsoft Intune

To contact Erin, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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